Their Phone Number: 1 (888) 582-6870 or 18885826870
They are sending out little letters/postcards in the mail:
it’s misleading as it claims that the warranty is about to expire and they are exaggerating the consequences of not having an extended car warranty. Many countries do not have this product at all and don’t need it.
Once you call they answer as “Vehicle department” and are avoiding the use of their real company name. Then they use high-pressure sales tactics to make you buy one of their plans.
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BBB has an F rating for them and a 1-star rating by consumer reviews:
https://www.bbb.org/us/mo/o-fallon/profile/auto-warranty-services/us-automotive-protection-services-0734-1000003190 -
Yelp also has many 1-star reviews: https://www.yelp.com/biz/us-automotive-protection-services-o-fallon
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More complaints: US Automotive Protection Services Review: automobile protection plan - ComplaintsBoard.com
Complaints suggest the company is sending floods of these letters to the same people, repeatedly and does not even stop after being asked to stop.
Owners of that company seem to be Brandon Michael Schrader and his mom Michelle Schrader. The address of that company, 1124 Rock Creek Elementary School Drive, O’Fallon, MO 63366 (https://goo.gl/maps/ZCmptWQoi2h6FhwJ6) seems to be fake. I cannot find their office on there.
That address comes also up as “Rivercity Insurance & Financial”, however registered by another person: https://www.superpages.com/bp/o-fallon-mo/rivercity-insurance-financial-L2709452103.htm
We found court docs proving that they are not even treating their own employees properly: https://www.pacermonitor.com/public/case/26000610/Pogany_v_US_Automotive_Protection_Services,_LLC_et_al
(this thread is made from information posted in this thread here: http://scammer.info/d/20928-warranty-scam/20)