“Thank you for calling US Automotive Protection Services. For quality assurance and training purposes, all calls will be recorded. Please hold for the next available representative.”
“You are currently caller # waiting to speak with a representative. Thank you for your patience.” [MUSIC]
“Service, how can I help you?”
Scammer sent me a “motor vehicle notification” in the mailbox earlier today similar to what is pictured below, urging me to call their toll-free number by December 3 because the “factory warranty” of my vehicle has expired or may be about to expire. Callers must also provide their Coverage ID and mileage.
The actual name of the company was not provided, instead opting to refer to themselves as the “Vehicle Service Division.” When I called them, the company introduced themselves as “US Automotive Protection Services,” a company by Brandon Michael Schrader and his mom Michelle Schrader that has a grade of F with the Better Business Bureau alongside several complaints about fraudulent service.
The company does have a 4.2 star rating on TrustPilot, though that could be because the company botted or used their own employees to provide the positive ratings. Many victims have complained about their unsolicited mailing and refusal to cancel or offer a refund.
The company has a history of pulling this scam, according to this post from 2019, alongside a lawsuit for employee mistreatment.
Associated Physical Addresses:
100 Mall Pkwy, Suite 121, Wentzville, MO 63385
1124 Rock Creek Elementary School Drive, O’Fallon, MO 63366