Scam Number: 603-441-3042
Scammer’s Website or Email: none
Additional information about this scam: I found the number on directory with a note about service being cancelled. I called and their ID is Infinity Comcast on the answering system.
Spoke with “Mason” who said they are ‘working’ with Target on a new promotion for 50% discount.
Also, they are VERY angry and triggered.
And I got another toll free for their “billing department”
(855) 730-9165
The telecomm for these toll frees is called BCM One, I contacted them yesterday and the case ID is T20250603.0987 their email is [email protected] in case anyone would like to contact them.
They are pretty bad @Tim_Burr
Some person David McKeehan called me then emailed me yesterday wanting to know ALL the details of the scam. He wanted me to email the recordings and screenshots and timestamps to [email protected]. I did all that yesterday.
Today when I found out BCM sold another tollfree to this same scam group I immediately emailed David, but now all of a sudden he wants me to contact the “legal team”.
They can fuck right off as it is pretty evident BCMOne will protect these criminals and provide them with a telecom system as long as this Xfinity CARTEL pays the phone bill.
Contrary to popular belief, telecoms no longer sell directly to scammers. Buying a number now requires extensive verification, including a credit card (which wasn’t the case before the Telnyx scandal) and often, scammers use stolen victim details to do so.
Scammers instead go through complicit resellers, who charge inflated prices but skip documentation. Reports about abuse go to these resellers, not the telecoms, and are typically ignored.
While some telecoms are slow to act due to negligence or incompetence, they aren’t in bed with scammers. The real issue lies with the resellers. Take it from a guy who reports to telecoms everyday - resellers are more of a problem now than negligence at this point.
RingCentral had the same problem, on top of a terrible abuse department and now those numbers are on the decline because they booted most of the people abusing their partner program who were selling directly to scammers - I do this everyday. I see shit all the time.
Hi, Tim. I am always curious to learn more about the telcos’ operations and complicity with illegal robocalls. I have been recently surprised to see a decline in the number of scams coming from Onvoy/Inteliquent/Sinch and Twilio. I know that Onvoy is fairly large, and - as you mentioned - it’s mostly their resellers who are turning a blind eye to illegal activities. Are you seeing improvements with Onvoy/Sinch? And is there any way to get any response from them, other than their infamous online submission form? I have yet to see any response from Onvoy after filling out the form.
Believe it or not, the webform is working and it’s what I use to report numbers to them. Scammers read and know of .info so I can’t provide further details on this thread. (DM is fair game) There is a way to submit evidence to them it just sucks that no one at Sinch will actually update you on the status of the cases. Some of their wholesalers do and wish to be contacted and they will ask to be contacted. Signal Wire, Go-Text-Me (I think, there’s another one called Text Me and I get the 2 of them mixed up), Text Now (some occasions) Vonage and Pinger all use Onvoy numbers and all can be contacted directly through their emails instead of using the Sinch form if you wish.
Thank you for the information. This is very helpful. On a related note, I do not have many kind things to say about Ring Central, Fractel, Peerless Network/Infobip. It is generally very difficult to get a response from them, and I have gotten some nasty replies to valid complaints from some of their Fraud/Abuse people or Legal… I know it’s anecdotal, but it still did not make me feel great about those carriers.
RingCentral has a horrible fraud team and numerous emails that often work whenever they feel like it. Almost no one has positive things to say about RingCentral’s fraud team and it doesn’t help that it’s a very small team.
For Infobip-related issues, it’s best to contact them directly at [email protected] or [email protected] or both, rather than going through Peerless or other wholesalers.
OpenMarket is a part of Infobip’s network, has been responsive. Scammers using their numbers were shut down quickly, notably the British coinbase scammers that Sol encountered a few weeks ago.
Infobip can connect you with the appropriate telecom, though response times vary. Providing evidence and timestamps helps, and it doesn’t matter who initiated the call, as long as you let the telecom know who placed the call and submit the data, it will be reviewed.
Thanks a lot, Tim. I was unaware of the [email protected] email before. I went through Peerless directly and the responses were inconsistent and often rude. I will be sure to reach out to you if I need additional help with some other carriers.
Yup @Tim_Burr I do realize there are re-sellers and mostly the telecoms will sell batches of numbers out to them and won’t even know how those numbers will end up being used.
It is just very frustrating to have no recourse, and I do get it that carriers and telecoms have to protect their clients, etc. I get very frustrated when there is no way to expedite a process, no way for telecoms to reach out to the reseller and pressure them.
I am not saying “fuck them” due to me being ignorant on how the telecom industry works. (Maybe I’m a little ignorant haha) but I wanted to say ‘fuck them’ so I can express my frustration that there is profit out of the misery of victims. I hate to have proof of a scam in my hands and be unable to “make them” shut off a number. Unrealistic, I know, but that’s just how I feel.
Yes, Bandwith is pretty responsive and always sends updates on numbers. Very easy to report too.
Here’s their response to me on this same number, usually they won’t take ‘72 hours’, usually they are faster.
Email from yesterday:
I’ve always said, that this all starts and stops with the telecoms. If telecoms begin to hold their resellers accountable, the resellers will begin to think twice about selling to scammers. It’s not as easy for scammers to acquire numbers these days and they are paying a lot of money for accounts and even DIDs. Things that used to be “free” like Google Voice and Text Now are now sold at a premium by resellers because of how hard it is for scammers to get those numbers on their own. That’s why they’ve moved to prepaid SIMS on T-mobile since they don’t require KYC but even that is being worked on as we speak.
On top of arrests, this will end once the telecoms begin to act on reports on a timely bases. It’s not that difficult. There are telecoms in the US that literally shut down a phone number reported as fraudulent in minutes. I sadly can’t say which ones do because scammers visit this site, but it does happen regularly.
It will reach a point where it will simply become to expensive for them to continue these scams but everyone has to do their part. Report numbers to telecoms even if you don’t believe in it. The more consistent reports they receive, the more things change.
Case in point - Sinch used to be the worst offender, now they’re pretty good.
