@NeeP#89109 Yep I did a little more research here calling them several times pretending to be different people. It’s all a much bigger setup than I thought. Long Running Student Loan Scam Unmasked
There’s a lot of evidence that suggests these knuckleheads (the “I’m just a Receptionist” people) are just part of a giant Lead Generator/Robocall Farm where they illegally robodial thousands of people leaving the same pre-recorded VM from “Jenny” who claims to be able to forgive people’s student loans asking them to call xxx-xxx-xxxx here ).
When someone returns the VM then that’s when they get the person asking “Hi Can I get your file number or FSAID?”. But notice that even if you don’t provide that info they’re really in a hurry to hot-transfer you to their “Certified Loan Advisor” and they WILL NOT tell you any info about their company and will either hang up or say “I’m just a receptionist”. I think it’s because they know they’re making countless TCPA violations daily. But If you oblige and wait for them to hot-transfer you they usually they have to dial 2-3 #s before someone answers.
They are really just connecting you 1 of several different Student Loan scam companies. StudentLoanServices.org is just one of them. Sometimes they’ll connect people to studentforms.org or a 3rd one that hangs up on me every time I ask for their info or sometimes just arbitrarily. 