Latest exposed US tie to Chipmunk voice Pakistan group (667) 930-7224

General Discussion
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Today is 02/01/2025. I received my 639th call from this group that used the number (667) 930-7224‬. This number was not spoofed as you could call it back and get to the party behind this bullshit.

I was able to quickly trace down the US connection. If you can get them to say their names you can usually locate their license data on sites like Agent Status and BrokerCheck - Find a broker, investment or financial advisor

This call was shown to be Corinne Cutrone out of NY, license 3226288 and 3753285. It was not hard to find her phone number and her voice is the same as the one on the recorded telemarketing call.

I want to file complaints to get her licenses revoked. Has anyone here been able to do this?

She is selling through Aetna & Cigna - complaints have already been filed there, which included John Kern, senior legal counsel at Aetna.

Carrier is PEERLESS… no surprise. Complaints filed here at CC’d their CEO John Barnicalehead and the FTC attorneys listed on the previous FTC C&D letter.

The call started out with an IVR. When it asked if I had Medicare, I answered with garbled nonsense. It then said “Great!” and proceeded to xfer me to the Pakistan call center. Around 50 seconds in you will hear the Chopin Minute Waltz music and the dreaded chipmunk voice saying “your call is very important to us, please stay on the line for the next available agent”.

NOW - this latest asshat identified her company as MedicareOne, likely medicareone.com. They are part of a large umbrella run by Greg Hellmich called Acrisure.com - who has a ton of other “companies” linked to them.

This is still connected to the other parties I have tied into this clusterf*: Brad Allen & Adam Nour Shehadeh (promarketingleads.net & partnersoutsourcing.com), via Muhammad Arif (callshubsolutions.net & kareemiya.com) & Adrian Velo (thehawksmedia.com & hawksnetworks.com).

Have not been able to find proof of Merkavoix/SamsungConsulting as of yet, other than they use call centers in the same area in Pakistan.

There is also a possible tie to all of this to Kevin Brody of KloverData and Altitude Marketing in Boca Raton. He had connections to Adrian Velo in the past.

All personal info given on this call was made up. I am not even 65 and my name is not Robert Louis Stevenson.

Any suggestions on my next step? That woman was totally busted. When I called her back I got her voicemail and I played the part where she said her name. I would like to take legal action against her.

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Hello. This is some excellent intel. I have previously shared the names and emails of some great TCPA attorneys. Do you still have this information or would you like me to reshare it? I’d recommend a class-action TCPA lawsuit. They won’t cost you anything and will work on a contingency fee arrangement.

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Aetna is clearly protecting their agent I caught red-handed. After over a dozen emails and phone calls regarding what is now 640 calls (and climbing), Aetna refused to take any serious action against their employee caught, and would not discuss the call center.

So I decided to put together a quick YouTube video showing what is happening.

This is the basics on what appears to be one of the largest telemarketing operations in the US. They are a large group who shares databases and information. They mainly operate of of Florida, although they have connections in Texas, SC, and several other states.

They use at least 2 law firms, who are well aware of what is occurring. They also hide their funds through a large network of LLCs that also invest in various legit operations, such as Texas oil exploration and a resort venture in the Bahamas. ( ref: https://kakona.com/).

This is why these asshats can continue to do what they do. In the last case I testified in for the FTC, the plaintiffs received something like a 3.9 million dollar fine. This fine was suspended because of inability to pay. I had recorded proof these Boca Raton people also engaged in the Rachael of Card Services robocalls but the FTC only went after the fake Google alert calls.

This Atena case is connected to the prior cases, as the same parties are involved. I know a lot of players on here focus on the Merkovix/SamsonConsulting factor but my only connections I see here are the Rawalpindi and Islamabad call centers.

Apparently, smoking guns do not matter anymore.

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I think your best bet is a private lawsuit. I’ve worked with multiple attorneys on the contingency basis, which means you will only pay 33% of settlement money to them after you get them. In contrast to the inefficient and slow FTC and FCC, private attorneys have the ability, talent and drive to “sniff out” the defendants’ hidden money. I know that nobody likes the attorneys but TCPA ones really help, because they make it quite costly for these asswipes to harass the public. I would LOVE to see the law modified to allow us to sue unethical and non-compliant VOIP carriers. It’d be so much money for all of us! Not to mention, the justice would then truly prevail!

Here are some names and emails of TCPA attorneys who I’ve had positive interactions with:

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

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I sent emails last summer to six of those last summer - never heard anything back:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

Today I did hear from Peerless regarding the 2 latest numbers:

Thank you for contacting Peerless Network. With respect to telephone no. 934-336-4131, it looks like it was disconnected February 4, 2025. Nonetheless, we forwarded your concern to the most recent carrier customer to whom the number was assigned. We asked that they investigate, take appropriate action, and inform us when action is taken. We asked that they and their end users cease calling you and to add your number to their internal Do No Call list.

and

Thank you for contacting Peerless Network. With respect to telephone no. 667-930-7224, it looks like it was disconnected February 4, 2025. Nonetheless, we forwarded your concern to the most recent carrier customer to whom the number was assigned. We asked that they investigate, take appropriate action, and inform us when action is taken. We asked that they and their end users cease calling you and to add your number to their internal Do No Call list.

They lied.

I tried calling back the 667-930-7224 and it is still very much active. It was answered with the same people with accents and stated the company name was AMERICAN DIRECTIVE. and went into a pitch about how I contacted them about life insurance. I told them I did not.

The company American Directive looks like part of the larger group, just as I suspected. I can’t read the full doc on https://www.pacermonitor.com/public/filings/DIKHZLRY/Negrete_v_Florida_Insurance_Services_Inc__iasdce-23-00251__0043.0.pdf but they may be part of Florida Insurance Services LLC aka Senior Life Services Inc.

My log shows the earliest known call from people who actually stated the name American Directive was:
10/05/2023 @1143am - 2282271717
10/05/2023 @1147am - 2148658223‬
10/05/2023 @207pm - 9282675512
09/04/2024 @830am - 6787526053‬
but they also go by a lot of other names such as MedicareOne, MedHealthCenter and others.

I tracked them down last year but they still think they are bulletproof. Back in 2023 I dug into them and here’s my old notes:

The website americandirective.com has limited contact data but shows a contact address of [[email protected]](mailto:[email protected]).

Americandirective.com is on IP 103.169.142.0. (Cloudflare) directivehealth.com is on IP 192.0.78.25 (Automattic, Inc.). These look like spammy websites. I called the number of 855-693-2700 on the 2nd website and left a long message demanding my number be removed. The address listed on americandirective.com is also listed on americanexchange.com at https://www.facebook.com/americanexchange.14

https://www.linkedin.com/company/directive-health/ officially known as “AE Insurance, LLC” Phone number: 423-617-0108 [ROBERT F HUFFAKER](https://www.di.nv.gov/ins/f?p=112:7::::RP:P7_INDV_ID:1004052), I called 423-617-0108, went to voicemail, so I left a 2nd long message. This one said it was the voicemail for Andrew Hetzler.

http://search.sunbiz.org/Inquiry/corporationsearch/SearchResultDetail?inquirytype=EntityName&directionType=PreviousList&searchNameOrder=AMERICANEXCHANGEHEALTHINSURANC%20M170000086430&aggregateId=forl-m17000008643-ec6067f5-eb45-4e71-8ca4-f298d6d39fc1&searchTerm=AMERICAN%20EXPORT%20BUILDING%20SUPPLY%2C%20INC.&listNameOrder=AMERICANEXCHANGEBANK%200049530

HETZLER, ANDREW
50 N. LAURA STREET, SUITE 2500
JACKSONVILLE, FL 32202 (old address)

https://www.facebook.com/andrew.hetzler.7/

https://www.linkedin.com/in/andrew-hetzler-922a1a19/  CEO at American Exchange.

Filed a complaint with the TN Attorney General against this party, never heard anything back.

Their website is listed on their facebook page at American Exchange | Chattanooga TN as
605 Chestnut St, Ste 1210, Chattanooga, TN, which is also listed at https://americanexchange.com/contact-us/

They also go by AE Insurance, LLC
ref: https://www.dnb.com/business-directory/company-profiles.ae_insurance_llc.7e28427e091896d1a443b3e934c3eb1f.html

This name was absolutely tied to the chipmunk voice caller, as shown in my last youtube video.

Sunbiz registration shows the CEO’s address is [email protected]

ref: https://search.sunbiz.org/Inquiry/CorporationSearch/ConvertTiffToPDF?storagePath=COR\2017\1011\02865914.Tif&documentNumber=M17000008643

Update: I spoke to Andrew Hetzler once again on 02/05/25 - he denied it all and refused to believe the threats I received after confronting these telemarketers. I had also been in contact with him back in the fall of 2023. At that time I received responses like “Hey Mr. Gaspar, thanks for chatting, we will not call you, and I hope that you get fewer calls from those marketers” and a forwarded email that was probably sent to me in error that read, in part " “We got a complaint at the BBB. The complaint is below. Do we need to do anything for the complaint? Can we get his number removed from our list?”.

I sent a complaint to all main parties involved, which included calls today 02/02/2025 where a new number of 667-930-7114 is currently active and can be called, to which point they will answer “American Directive”.

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Hmmm, this is unfortunate that you didn’t hear back from any of these attorneys… I have just recently worked with some of them in Q4… very positive experience on my end.

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I get like 10 calls a day from this one, final expense, home warranty, and discount car insurance. All seem like they are out of the same call center. Do we have a number to torture these call centers and their overlords?

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So I contacted the new number, and they gave me screening questions and then connected me to a licensed agent who was definitely American. They stated the initial company is a referral scam center based out of the Philipines. They gave me a number to contact the direct line back, 352-366-5110 and the people picking up the phone were American. From what I gather, they use that filipino referral service as a 3rd party.

senior-lifeservices. com is the website given to me by the agents

“senior life services” is the company they say they are with.

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This confirms the company is a subsidiary of Florida Insurance Services, Inc., who were already listed on our wall of shame.

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Vicarious liability implies that this American company is a principal and is therefore responsible for the illegal actions of its agents. Therefore, you can sue them in the court of law. I think you should do it, if you get 10+ calls per day. I’ve shared the names and emails of the TCPA attorneys above. I had very positive interactions with most of them.

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Wouldn’t it be better if it was filed as a class-action lawsuit?

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It might be. Class action lawsuits tend to make a ton of money for attorneys and will put more financial pressure on spammers.

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Likely located in Rawalpindi city or Rawalpindi satellite town, Punjab, Pakistan.

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I still believe this is all the same group that are operating in conjunction with each other.

UPDATE:

A few months after the bombardment of calls started in 087/2023 I was able to get a call center to identify and then verify themselves as American Directive with the website Americandirective com.

That website shared the same info, including the address of American Exchange out of Chattanooga, TN. I filed complaints on them and even communicated with the CEO Andrew Hetzler. This link shows his Florida address.

On Nov 15, 2023 Mr. Hetzler sent me an email regarding my numerous complaints that I filed about the illegal telemarketing calls. He responded with " Hey Mr. (deleted) thanks for chatting, we will not call you, and I hope that you get fewer calls from those marketers ”.

Andrew also made the mistake of sending me an interoffice communication between him and another American Exchange employee, Parker Newell, in which Parker had emailed him : “We got a complaint at the BBB. The complaint is below. Do we need to do anything for the complaint? Can we get his number removed from our list ?”.

These callers start out with many names: Senior Benefits, Helping Hands, American Senior Citizens Care, Senior Benefits of Clearwater, and others. Their company names have even changed numerous times on the same cold call, but the American Directive name popped up again and again, especially when I called the numbers back. These numbers were mostly assigned thru Peerless, who you really have to get on their asses for them to do anything.

A couple of weeks ago I called Andrew Hetzler again at his listed office number of 423-617-0108. He was shitty this time and would not believe that the cold calls would, at times, threaten and insult me when I would tell them to stop. He simply did not want to talk to me and stated I should send emails to [email protected]. I did, and also CC’d the execs at their company. I sent several complaints and received no responses at all. Mr. Hetzler denied the call centers were associated with them but acknowledged that his company is also called American Directive. On my complaints I instructed them to go ahead and call the scammer call center at one of their Peerless numbers: 667-930-7114 and hear for themselves as they answer the phone “American Directive” and immediately go into a sales pitch stating the reason they called from that number was because you inquired about insurance.

My latest call came from 941-222-5450, which had the exact same footprint as all the others, even the same message when called back. Complaints were sent to Peerless and also American Exchange. Peerless sent back their auto generated msg assigning a ticket number, but have not responded since.

I had also been in contact with both Cigna and Aetna on these calls. This is because the agent that I busted sells for both of them. At first, they pretty much treated this as a non-issue until pushed it.

Yesterday I got a call from a supervisor for Aetna Medicare, who had listened to the call I placed on YouTube. The matter is now being sent to a review board there and I told the Aetna rep that I would need the contact info Ms. Catrone was using to do these cold calls. No guarantee there but he said he would pass on this info if he could.

The same was told to me from my state’s insurance commission - who is also looking into the matter.

On Feb 12th I also received a call from someone at the FTC, who wanted to talk to me about one of my calls as I filed a complaint.

We discussed Peerless Network, and how they were still apparently defying the Cease and Desist letter sent to them by the FTC in 2023, and how some of my Medicare cold call numbers were shown to have prior complaints as being used in tax reduction robocalls. We discussed the entire alleged American Directive and American Exchange scenario, and even the wireless alarm calls where I 100% busted the same company that was already known to the FTC, and how the owner tried to bribe me to release him of any blame on the calls.

She said they can only address a single number complaint, so I gave her the 941-222-5450 one. I told her that I have over 500 recordings and detailed notes showing exact times, dates, what the call was about, what the number was also reported to be used for, and what happened when I called the number back. She made a note of this but did not ask for any evidence at this time.

This is getting worked on from multiple sides, but I’m still not getting my hopes up.

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I think it would not hurt to try the class action lawsuit route. I encourage you to try the attorneys whose names I shared with you earlier.

It is unfortunate if some of them did not respond to you… I suppose, it is just the nature of the game. At times, I had to follow up with some attorneys 2-3 times to get an answer from them.

Here are some additional good firms: Free Lawyer Consultation

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