Infobip is a telecom based in Croatia. Like many of telecoms/VOIP providers, Infobip also houses many smaller wholesalers under their umbrella, like Peerless & the Airus network.
Prior to Infobip acquiring Peerless, the customer support services and response for time for Peerless in regards to fraud has been mixed to negative based on our own personal experience. Peerless, like Infobip, had many other wholesalers on their network. Reporting a number on the Peerless network via email would often produce a stock auto reply from Peerless, stating that the report was forwarded to the wholesaler in question, but no further updates would be provided most of the time. One would have to call the number and verify to check if the wholesaler in question took the number down or acted upon the original report. The very few instances where an update was provided, the reported numbers were taken down.
Now that Infobip has acquired Peerless, customer support for reporting fraud has been negative. Should one email Infobip about a scam number either on the Peerless network or on Infobip, one will receive a stock auto reply stating that the report has been sent to the wholesaler in question but no further updates are ever provided. Numbers are taken down sometimes days after they have been reported with 0 updates from either Infobip, Peerless or the wholesaler in question, provided they are taken down at all.
One must call the number back to verify if it is still up or not.
. This post will catalogue all Infobip/Peerless numbers that we come across that are or were being used to facilitate phone scams.
. Important: If you would like to report a number on Peerless, you may contact Infobip at the following email addresses: [email protected], [email protected], [email protected] & [email protected]
Please be detailed in your report. Be kind and patient and make sure to call and check the number you reported if a response is not given to you after the confirmation email from Infobip.
. Current customer support experiences can be found below:
The reported number: 2396634856, is running a Medicare scam. The report was sent on August 13, 2024. The wholesaler in question is Peerless. On August 14, 2024, a stock autoreply was sent to us. On August 15, 2024, another stock autoreply was sent to us, claiming that the report was sent to the wholesaler in question. As of August 22, 2024, the number is still live and further updates have been provided to us in regards to this case.
. August 7, 2024, number: 5802450064, Medicare scam.
The original report was sent on August 7, 2024. On August 9, 2024 (2 days later) an autoreply was sent claiming that the report was sent to the wholesaler in question (Peerless). No further updates were provided to us after that autoreply. On August 24, 2024, the number now has a disconnection message. We cannot confirm it was Infobip or Peerless that took the number down since they have not provided us with follow ups or updates in regards to this case.
. August 1, 2024, number 9107199581, Medicare scam
The original report was sent on August 1, 2024. On August 4, 2024 (3 days later), a stock autoreply was sent claiming that the report was forwarded to the wholesaler in question (which was Peerless). No further updates were provided to us after the autoreply. On August 24, 2024, calling the number back now presents a “goodbye” message and hangs up instantly. We cannot confirm if this due to Infobip or Peerless as they have not provided us with a follow since August 4, 2024.
. Past experiences can be found below.
