@jerrywilliams007#111528 You probably should start a new thread rather than hijacking this one for that
Saburi LLC, the Indian-registered company behind TechLiveConnect and PTS, has some job openings. This one caught my eye.
They are in desperate need of a "telecom engineer"
I guess the existing telecom staff has been outmatched by BobRTC.
@jerrywilliams007#111528 This has absolutely nothing to do with Premium Techie Support, and shouldnât be posted here
Not been able to get a single call through to PTS for over 24 hours now.
Tried to email them posing as an existing customer saying that their telephone numbers aren't working and asking if they have another number for registered customers only, but they haven't replied. Guess they're not that stupid.
@kenzo#111673 hit up linkedin and check out their talent acquisition lead posting new jobs for TLC left, right and center in desperation thanks to the globally distributed BobRTC workforce:
HR Biz Partner:- https://www.linkedin.com/posts/shikha-arya-84b5a8a2_hrgeneralist-businesspartners-hrbusinesspartner-activity-6579371750528774144-OrWi
Sales Coach:- https://www.linkedin.com/posts/shikha-arya-84b5a8a2_salescoach-technicalsales-trainer-activity-6559360464143388672-lS4-
Assistant Tech Support Manager:- https://www.linkedin.com/posts/shikha-arya-84b5a8a2_assistantmanager-am-teamlead-activity-6559048897375899648-bvjL
Sales Team Lead:- https://www.linkedin.com/posts/shikha-arya-84b5a8a2_teamleader-upselling-salesteamleader-activity-6578209898562150400-2xnH
Hi All,
We are currently hiring for Sales Team Leader.
1.Team Leader will be responsible for managing a team of 10+ FTE
working towards pre-defined targets
2.Responsible for driving Sales in Tech - Sales Conversion as per the desired ask
3.Good experience in Upselling
4.Responsible for maintaining discipline and absenteeism of team on the floor
5.Ensure prompt and accurate service and achievement of targets
6.To conduct weekly review of team members
7.To identify training and coaching needs of team members
8.To assist members of the team by updating knowledge and bridge
process gap
9.To ensure team adheres to quality guidelines
10.Abide by Organisations information security policy
Required Candidate profile
Eligibility Criteria:-
1.Should be working as Team Leader for at least a year on papers
2.Good communication skill
3.Good understanding of words and sentences of English Language
4.Working knowledge of MS Excel and MS Word
5.Application of logic while customer handling
6.Ensure speedy service delivery
7.Ability to multi-task
8.Brand building ability through call handling
9.Flexible to work in any shift
If interested kindly contact at 9811431708
Email- Shikha.arya@kenzo#111673
+1 Team BobRTC :)
@abcd1234#111685 It is related to PTS that is run under the umbrella of Tech Live Connect and owned by Saburi TLC Pte. Ltd.
@IRLgoozi#111740 It wasnât. It was nothing to do with PTS, and it looks like the post has now been removed
They are back up on their 6096 number
well thats dead
https://premiumtechiesupport.com/
http://www.softwarehelponline.com/index.php
https://www.helpmysoftware.com/
https://softwaretruehelp.com/
[b]----------------------- ASAT ANALYSIS -----------------------[/b]
[URL="https://asat-tool.ml/allinfo?v=5d924aab6a214"][IMG]http://asat-tool.ml/screen/5d924aab6a214.jpg[/IMG][/URL]
Popup Phone Number: 800-239-6096
Host (ISP): GoDaddy.com, LLC
Host Country: United States
Host City: Scottsdale
Host IP: 107.180.4.156
Host Registration: AS26496 GoDaddy.com, LLC
Host Location: http://www.google.com/maps/place/33.6173,-111.905
ASAT Uploader: YXproductions
[URL="https://asat-tool.ml/allinfo?v=5d924aab6a214"]MORE INFO [/URL]
[b]----------------------------------------------------------------------[/b]
[b]----------------------- ASAT ANALYSIS -----------------------[/b]
[URL="https://asat-tool.ml/allinfo?v=5d924aac07700"][IMG]http://asat-tool.ml/screen/5d924aac07700.jpg[/IMG][/URL]
Popup Phone Number: 800-239-6096
Host (ISP): Amazon Technologies Inc.
Host Country: United States
Host City: Ashburn
Host IP: 3.88.33.8
Host Registration: AS14618 Amazon.com, Inc.
Host Location: http://www.google.com/maps/place/39.0438,-77.4874
ASAT Uploader: YXproductions
[URL="https://asat-tool.ml/allinfo?v=5d924aac07700"]MORE INFO [/URL]
[b]----------------------------------------------------------------------[/b]
[b]----------------------- ASAT ANALYSIS -----------------------[/b]
[URL="https://asat-tool.ml/allinfo?v=5d924aabd358b"][IMG]http://asat-tool.ml/screen/5d924aabd358b.jpg[/IMG][/URL]
Popup Phone Number: 800-239-6096
Host (ISP): GoDaddy.com, LLC
Host Country: United States
Host City: Scottsdale
Host IP: 107.180.4.156
Host Registration: AS26496 GoDaddy.com, LLC
Host Location: http://www.google.com/maps/place/33.6173,-111.905
ASAT Uploader: YXproductions
[URL="https://asat-tool.ml/allinfo?v=5d924aabd358b"]MORE INFO [/URL]
[b]----------------------------------------------------------------------[/b]
[b]----------------------- ASAT ANALYSIS -----------------------[/b]
[URL="https://asat-tool.ml/allinfo?v=5d924aacabe81"]
[IMG]http://asat-tool.ml/screen/5d924aacabe81.jpg[/IMG][/URL]
Popup Phone Number: 800-239-6096
Host (ISP): Amazon.com, Inc.
Host Country: United States
Host City: Ashburn
Host IP: 100.27.27.163
Host Registration: AS14618 Amazon.com, Inc.
Host Location: http://www.google.com/maps/place/39.0438,-77.4874
ASAT Uploader: YXproductions
[URL="https://asat-tool.ml/allinfo?v=5d924aacabe81"]MORE INFO [/URL]
[b]----------------------------------------------------------------------[/b]
@kenzo#111911 By the time I saw this message (about 2 hours later) They were already down again.
I kept trying, and at about 7.00pm UK time, they came back on again. I got about 6 calls in to them. (Others were clearly hitting them too) and within about 20 minutes, they'd taken the number back down again!
when i got through yesterday i asked why are the other numbers on your website not working, he said they are having techincal difficulties with it. i said as a tech support company you should know how to get them phones working. i dont have much trust in you as a company to fix my computer. sounds like you need to focus on something else, it makes your company look bad. he said you need support? i said no. just keeping you on the phone, he started his chant to end the call. lol
Itâs a shame this topic has been unstickied just as we have them on the ropes.
Only the 6096 number is working, but they're currently answering that one after a 10 minute on hold wait
Just spoke to âKunalâ???
I told him it was unacceptable that it was taking so long to answer calls. I asked if they had another number for registered customers. He came back with 800 238 4195 which we already know is out of service.
Hello. I have a question. Yesterday I had 1250xp and 156C. This did not change, despite the nrs I called.
Today I opened Bobrtc. To my surprise it is now 1277XP but - 190C. So minus 190C. So first nr I dialed I could not dial because I did not have enough balance. But yesterday I hadâŚ
How can it be suddenly minus 190??
Jerry
Far as I can tell, none of the numbers are working at this time and also I no longer see ANY contact numbers on their website.
All I see on their contact page https://premiumtechiesupport.com/cbb/index.php is a 'CallBackForm'.
On their contact form you can also get a callback as a new customer but you need a name, email, phone and reason.
Here is the kicker. The number (area code bit) must start with a 7,8 or 9 which stops the majority of numbers calling them / getting support. My personal sip number does not fall within this range so canât get help myself 
These guys will go down eventually. New customers / suckers arenât going to want to fill in a form and wait for a callback as a general rule.
It looks like on their website that they have given up using the telephone as a form of communication.
Holy crap
@jerry#112294 Hey there⌠this probably should have been asked on a support channel. Itâs likely you were on an international call or on a toll call and ran over. When you go negative you wonât be able to make toll calls.
Since I have over 11,000C in my account I transferred 500C over to you.
@kenzo#112391
Wow. This is amazing. No telephone number on their main PTS website.
Their recorded message used to say "PTS will never make an outgoing call". I guess they're going to need to make outgoing calls now, if they're not going to get any incoming calls.
They're still advertising the 6096 number on their other related websites though. So maybe they'll still answer it?
Suppose the next step would be to attack their websites and get them taken down. Do we have any experts on that ?