So Microsoft the huge cooperation who are shutting down 
let me access one of their computers AnyDesk’s randomly, keep in mind this was an ID I had saved in AnyDesk they just let me randomly connect. I ofc did my magic and now they will have to re-add their phones in Vicidial.
https://imgur.com/a/5AZKlkt He also checked his phone system. His PC is off currently since something was done with no bad intent which gave away someone had access or at least something was wrong.