Scam Number: 1-888-329-9880
Scammer’s Website or Email: https://usninjatech.online/
Additional information about this scam: Typical tech support scam, but takes VISA credit card and has operated a 1-888 number for several months. Exploited an elderly person who was searching for printer drivers, connected via remote access software, claimed csrss.exe was a trojan and stopped windows services were a problem. Charged $280 for cleaning the system. VISA has so far failed to issue a chargeback - 3 months after we filed a claim. Continued to call months later trying to upsell services. 1-888 number still works. How do they get away with this for so long?
Not the first time I’ve seen scammers falsely claim the Client/Server Runtime SubSystem component was a “virus,” and probably won’t be my last.
Domain Host: Hostinger
Domain IP: 2a02:4780:b:661:0:1c2e:67c4:2
Carrier: RingCentral
Answers as: “Support”
Status: Endless hold
I’m also seeing the same number listed on smartprintspro.com, which operates on the Indian IP address of 2a02:4780:11:1434:0:3977:ffed:9 and redirects users to usdigiprint.com
I was also able to further trace the operations back to remotiqassist.com
Associated Email Addresses:
smartprintspro.com reported here:
usdigiprint.com has also been reported here before,
See their fake HP driver installation page here:
and fake error page here:
888-329-9880 also found at https://techbuildz.us/ , whose purported business address is a residential apartment Google Карты .
888-329-9880 Still Active: Mon 10: 51 AM EST
Thanks for the investigations! I did get through to a person involved with the scam when calling this number during the Indian day. Other phone numbers they provided during the scam (and took callbacks on): 959-202-3581, 925-679-5493.
888 329 9880 james liked being called out …
925 679 5493 tom appreciated being put in panic and being reassured he is a fraud…
888 329 9880 Still active…
Site is shut down. Haven’t verified if their number is still active
Number is still active.
@NullRoute the image you have is what you called USDigiCare. Did they call themselves that too? usdigicare.online was posted here: Fake HP printer setup support 888-400-3911 - #5 by ElmerFudde2020
Yes, the invoice says “US DIGI CARE, PRINTER AND NETWORK SECURITY SERVER”, and the credit card charge appeared as “US Digi Care 18883299880 NJ”. I guess probably the same actor, but hard to say right?
It’s not only USDigiCare, even though this made me start to trace them. I have also seen these people on similar IP ranges. I think everything I’ve found points to these people all being one connected group. There’s also something else I’ve seen with these groups and a common live chat profile.