I am using this template these days and you can as well
Scammer Number:
Agent: (the name given by the agent you spoke with)
Impersonation: (Do they impersonate a company if so witch one)
Scammers Mission: (What is the goal for the closer to do with a victim)
Recording Of The Intro Script: (Upload a recording if you have one of how they introduce themselves and explain why they are calling or who they are no need for the full call)
Any Other Known Sales Pitches Or Scams: (Mention if they have been known to do other scams before such as “They also do Norton Scams as well”)
Real Names: (If safe and allowed based on the situation you can put what the real name of a scammer is)
Location: (What country the Scammers are in)
CARRIER: (What carrier are the scammers numbers from)
Additional Company Information: If you find it and knows it’s correct you could list the Zaubacorp or an Pvt Ltd information page about the call center company.