Dave from ''E-Tech Pro'' is a microsoft certified technician. Claiming he is in Houston although when I searched this company, it came for Alloy paint for cars lmfao.
According to the site their office in India is at - 35a, Black Burn LnPoddar Court, Bowbazar, Kolkata, West Bengal 700012, India. The company who owns this office is Jaz Infotech PVT LTD More info on who runs the company at JAZ INFOTECH PRIVATE LIMITED - Company, directors and contact details | Zauba Corp and the directors are:
03632128
DANISH AIJAZ
05122136
HEMLATA PALASA
And there revised office in Korea is at 704 Sunreung-ro, Unit # 1236-4, Gangnam-gu, Seoul, Korea
Business ID 698-03-00128
SOPORTE ETECHPRO ONLINE SL more info about that company here https://empresite.eleconomista.es/SOPORTE-BANKOI.html (page should let you google translate, did for me)