On March 28, 2025, the Uttarakhand Special Task Force raided the “Sol” restaurant/pub in Goa and arrested Praveen Kumar, who ran the business after fleeing police after being arrested in 2019 for facilitating a Microsoft technical support scam operation alongside partners Ranjan Kumar and Maynak Bansal, based on a complaint filed by Microsoft legal advisor Bhupinder Singh Bindra.
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I’ve always wondered why Microsoft and other tech companies aren’t more aggressive in pursuing the fraudsters as it seems there would be some legal standing in India. I doubt that MS or other tech firms have much of a presence in Pakistan but at least go after the Indian based scammers. Good find OGE
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I say these guys need to be put away for the rest of their life
charging with impersonation
money laundering
in legal access to a PC
phone fraud
hiring money meals
if anybody else can come up with their charges
and this account against them as a felony charge
up to 55 years put away
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Don’t hold your breath. The Indian authorities are notorious for not treating cyber crime seriously as many of them are providing indirect protection for the kingpins.
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They cover his face to protect him, that could be anyone and we would never know. I wouldn’t trust anything these people say. If India wants to be taken seriously start showing faces including of these scammers in a prison. I honestly believe it is more smoke and mirrors.
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I still say sanction them!!! Pakistan too!
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I couldn’t possibly agree with you more!
We send BILLIONS of dollars to India and Pakistan every year.
Money is all they understand. How about someone in our government simply grows a pair and tells them that we will deduct the amount of money we send them in aid from the amount that they scam our citizens out of.
This shit would essentially end in a month.
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I consider Microsoft indirectly responsible for all these scams. I think it was in the '90s when they decided to outsource all their customer service to India. This led to an expectation among American and UK consumers that their tech support calls would be handled by heavily accented foreign English speaking people.
If not for that initial move by Microsoft, none of these tech support scams would be believable.
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To be fair, a lot of companies outsource, and I honestly wish they didn’t. Maybe if enough customers refuse to speak to anyone with a foreign accent, they will have no choice but to bring it back.
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Good point.
I’m not even passing judgment on whether it makes sense ethically or economically.
I’m just pointing out that when somebody calls “tech suppoat” they are already conditioned to expect to hear “dis side Kevin… look at de keyboad, do you see a vindows key?”
The below is an old (and maybe slightly offensive ? but true) joke from the old days.
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Very few companies have customer support centers with English as first language only. Costco does but I’ve never experienced any others.
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