On April 4, 2026, Pierogi and the team from ScammerPayback uploaded a video to their YouTube channel exposing a long-running scam operation by the company Supportaholic Technologies Private Limited from G-192, G Block, Sector 63, Noida, Chotpur, Uttar Pradesh 201309, India
The team’s findings can be found at https://www.supportaholic.tech/
How the company’s scam work is
- The scammers will make illegal robocalls to their victims through the use of ViciDial, with their victim’s information obtained from data brokers or other scammers.
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- Victims who don’t pick up these robocalls will receive a manual call from the scammers themselves.
- The scammers will also send fraudulent emails to the victim to trick them into believing some bogus hackers are creating new accounts under their identity.
- The scammers will also have their victim open the Event Viewer so the scammer can falsely claim all the errors and warnings were caused by a breach on the victims’ IP address.
- The scammers will then try to gain remote access to their victims’ computer by having them go to supportteam247.com, where the victims can download
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- AweSun
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- Total Security Plus
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- UltraViewer
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- Alpemix
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- AnyDesk
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- TeamViewer
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- SupRemo
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- SplashTop
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- Google Remote
- Once remotely connected to their victims’ computer, the scammers will disable Windows Defender so they can install Remote Utilities under the guise of “MS Cleaner”
- Once they have full access to their victims’ computer, the scammers will change the victims’ wallpaper to display a toll-free “suppoat” line the scammers use.
- The scammers will later demand money from their victim, ranging from $59 to a whopping $5,101. However, the invoices aren’t for Supportaholics, but rather their “trusted partners”
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- Data Core Cloud, Inc.
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- Helicon, Inc.
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- Good Vibes Solutions
- The scammers will retain access to their victims’ computers by storing the connections on a server and, later, purchasing gift cards on their victims’ accounts and siphon funds from their PayPal wallets.
- The scammers will also leave fake warnings on their victims’ computers, with the intent of having the victims call them back and run the entire process over once more.
The people who facilitate these scams have been identified as
- Vinay Mongia, the kingpin of the scam operation
- Renu Mongia, Vinay’s brother company co-founder.
- Sonia Aggarawal, the second-in-command who manages the payment accounts and shell companies
- Vikrant Swami, a floor manager
- Aditi Sharma, a manager
- Rishabh Sharma, a floor manager and social media manager who also launches the ViciDial campaigns
- Najrul Islam, who pressures victims for more money
- Monika Chaudhary, who facilitated the scam under the false personation of “this side is Ruby from Microsoft”
- Yogi Nimbreaker, the Vice President of Sales
- Mayank Sharma, who operates the websites through ChatGPT and chat clients
- Ruchi Sharma, a sales executive.
- Aneesha Sodi, a HR Manager
- Manish, an opener
- Komal Puri, a closer
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- Sonu Kumar
- Rumita Jaiswal
- Rahul Kumar
- Vartika (Ruby)
- Rishabh Thakur
- Jaiveer Jaiveer
- Renu Mongia
Associated LinkedIn Accounts:
Associated X Account - https://x.com/Supportaholic1
