This is a summarized thread of info of the following threads about Support Nerds Inc:
#1 http://scammer.info/t/tech-support-scammers-888-811-3260/43588
#2 http://scammer.info/t/support-nerds-tech-support-scam-888-811-3260/43781/4
Video Proof of Scam:
Call #1, Eva James: https://youtu.be/DFMY1JElzTs
Call #2, Harry: https://youtu.be/Uyi1me–6Gc
tl’dr: these agents are claiming that my computer has a virus and are performing bogus diagnosis tricks to fool me into believing that. Then they proceed selling me an expensive “protection plan” to clean up the computer. Note that my computer is a clean virtual machine, downloaded directly from Microsoft, that has been snapshotted and is just a few hours old from creation.
List of DIDs:
>(bold=active, non-bold=inactive)-
866-322-2322 (https://www.supportnerds.us/contact-us/ “General”)
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800-304-1625 (https://www.supportnerds.us/contact-us/ “Billing”)
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800-246-7990 (https://www.supportnerds.us/contact-us/ “Support”)
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844-307-3437 (https://www.nerdsshop.us/hp-support)
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888-811-3260 (from thread #2)
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833-543-8112 (Contact Us | Help & IT Support | Hello Nerds)
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833-781-7707 (https://www.algolsemantics.com/contact-us)
List of their websites:
- https://www.supportnerds.us
- https://www.nerdsshop.us
- https://www.hellonerds.ca
- https://www.algolsemantics.com
Additional links:
- Trustpilot: https://www.trustpilot.com/review/supportnerds.us"
- Better Business Bureau: https://www.bbb.org/us/pa/exton/profile/computer-services/support-nerds-inc-0241-236016157
On September 12, 2018, the BBB asked the business to substantiate a number of claims found on its website: The claims included: “lowest price guarantee,” “extended warranty,” and multiple savings claims. The BBB challenged these claims on the basis of the BBB Code Of Advertising’s Lowest price, underselling claims, Warranties or Guarantee and “Up To” Price Savings Claims. To date, the business has not responded to the BBB’s inquiry to substantiate or modify these claims.
- Microsoft Partner: https://www.microsoft.com/en-us/solution-providers/partnerdetails/supportnerdsus_db43a0ce-7669-41f3-8db6-53051a773822/548a9545-63aa-43df-8dd6-93627458ffe6
Locations:
600 Eagleview Blvd Ste 300, Exton, PA 19341-1121, [https://goo.gl/maps/ovjXKBy8vkyeNMj69](https://goo.gl/maps/ovjXKBy8vkyeNMj69) (according to BBB)
(in this multi-business building)
72 Pottstown Pike #102 Chester, Chester Springs, PA 19425, https://goo.gl/maps/Qt9B6BS2Cn2Ua2aG8 (according to their website)
Tier 1 Support & Sales call center: Binary Semantics Ltd, Plot No. 38 Electronic City, Phase IV Udyog Vihar, Sector 18, Gurgaon, Haryana 122015, India, https://goo.gl/maps/UfMkp7Wsg6TohTsZ9 (according to Ben Nguyen)
Management / People:
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Mr. Paul Hayden, Business Manager
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Mr. Nav Jenkins, Operations Director
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Ms. Urwashi Bhutani, Director
https://nuwber.com/person/563a8e1598f8a849c118b852
https://www.mylife.com/urwashi-bhutani/e6652371216306
Priv. phone #: 610-269-4812, 28 Madison Way, Downingtown, PA, 19335-5331 -
Thomas Sparandera aka Tommy Sparandera aka Tommy Gabriel, Marketing Representative, [email protected]. I found this LinkedIn profile which is him. He was working as TMZ Live Commentator and actor on Amazon Video series “Finding Ourselves” apparently: https://www.linkedin.com/in/tommy-sparandera-89b2b39a
I talked to Ben Nguyen and he confirmed that Thomas is the brand promoter/representative of SupportNerds. His Twitter and Instagram is @itstommygabriel
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Ben Nguyen, [email protected]
He uses this phone number to call me (732) 662-2648 which is linked to a company called Algol Semantics Inc. (Canada), https://www.algolsemantics.com/ (833) 781-7707, (613) 864-3936. Their Director is Mr. Sonam Devgam.
