“Hello, thank you for calling. This is a notification from the Student Loan Center. We are attempting to reach you about Joe Biden’s new forgiveness program. You are eligible for the new $10,000 forgiveness plan. We are able to remove up to $10,000 of student loan debt and place your remaining balance on an income-based program. Please press 0 to continue your application or press 9 to be removed.”
Pressing 0 directed me to “Student Services/Student Loan Services Department”