The caller lady is a Punjabi cook and speaks broken English and wants to talk to a Punjabi SSA officer
The Punjabi/Hindi scammer tells her to get all her cash from the bank and packing box and ship via FedEx
Punjabi Lady cook says "Na Na Na no shipping of cash in a box for FedEx delivery"
http://chirb.it/4B89nr
http://chirb.it/fIpvF5