Scammers rerouting calls to real companies

So. i got a robo call over a item i haven’t purchased. i called back and i got connected to a person. and later i found out that whom i have talked to was a real person from a licensed company in NY. i quickly hung up. Scammers sometimes do this as i have seen this before. Be careful and verify who are u talking to. i did explain about the robocall but i am shocked. be careful

This has happened on bobrtc.