Received a phone call from 01385283715 claiming to be Virgin Media ( Phone number not valid) they tried to persuade the customer to go to W3C validotor. which they did however they then tried to gain access again to the machine via www.fastsupport.com\197393599. Then they did gain access because they are not tech savvy they then did the usual techniques (eventvwr) (CMD Tree Command) the usual scammers using the old tricks.
Delete if not allowed