Amazon says a group of scammers set its sights on Alexa device customers - CNET
"In a civil lawsuit Amazon filed in federal court in Seattle last week, the company said an international ring in Washington state and India developed a scheme to draw in people looking to set up their new Alexa devices. Once customers downloaded the fake Amazon-branded apps, they were prompted to contact a customer support number and could be charged $150 for useless protection plans, Amazon said.
"According to Amazon's lawsuit, the defendants developed fake websites and mobile apps that claimed to help people set up new Alexa devices. However, soon after users clicked to download these apps, they were shown a fake download animation, and then a window would pop up saying an error occurred and asking people to call a toll-free number for help. Amazon said it believes the defendants employed 15 to 20 workers in India for its call center.
"When someone called the number provided, an alleged tech support worker would take remote control of that person's computer, claim there were technical issues with the device and then try to sell the victim a protection package to fix the issues, Amazon said.
"An investigator working for Amazon called a number provided by the defendants and was charged $150 for a protection plan that included a firewall service that didn't work, Amazon said."
Robojap company website and phone line still seem to be operating (not posting here yet until I get more confirmation that it is a scam).