So we went to the reimage site in order to waste some time of our “technician,” and we came up with an interesting overly-exaggerated conversation. (Note, I did not mean any of the things I said seriously.)
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00:39:52 Your Question: I may have a virus
00:39:52 Please wait and one of our operators will be with you shortly.
00:40:08 You are now chatting with Cindy P (Technical Support Representative) - SUPPORT: 日本語サポート
00:40:19 Cindy P: Hi, my name is Cindy P. Welcome to Reimage Chat Support. How are you doing today? I will be the one to assist you today.
Kindly give me a couple of minutes to verify your account using the information you had provided.
00:40:46 Jone Jones: I dont have an account
00:41:28 Cindy P: I see. Since you have no subscription yet, you may want to at least purchase a Reimage license key in order to utilize our help.
00:43:11 Jone Jones: Nevermind. I dont think i need your help anymore. I looked you up on scammer.info and found out that you are a scam.
00:44:10 Cindy P: Please be advised that we are not scammer. Our website is extremely secure.
00:45:11 Jone Jones: http://scammer.info/d/12616-reimageplus
00:45:17 Jone Jones: I dont think so
00:47:40 Cindy P: Please be advised that Reimage is a legitimate company who offers a real application for Windows OS repair which we call as Reimage Plus software and technical support services which is the Reimage 24/7 Support.
00:47:49 Cindy P: If in any way, you have had an unpleasant experience involving the company, we apologize for the inconvenience.
00:48:27 Jone Jones: this chat right here is an unpleasant experience
00:49:22 Cindy P: I'm sorry this has happened. Is there something in particular we can help you?
00:50:23 Jone Jones: yeah. my wife broke up with me a while ago and im lookin g for a replacement, and since you scam and i have the money can we arrange somethign
00:52:28 Cindy P: With regards to your concern, I am sorry to inform you but our support is limited to Reimage subscribers only.
00:52:51 Jone Jones: if i were to subscribe, then what?
00:52:56 Jone Jones: could u help me
00:54:55 Cindy P: I'm sorry but please be informed that the job of Reimage is to fix corrupted Windows Operating System components due to damage caused by viruses and malware.
00:55:41 Jone Jones: my wife was a virus to my life but alright
00:55:46 Jone Jones: i guess ill just go cry now
00:56:18 Jone Jones: let me get the noose
00:57:25 Cindy P: I'm so sorry to hear about your situation right now, Jone.
00:58:08 Jone Jones: youre just gonna let me kill mysel
00:58:13 Jone Jones: ?
00:58:49 Cindy P: I'm afraid we can't continue unless I have verified your account. We hope for your understanding. But please take care of yourself.
00:59:40 Jone Jones: if i dont decide to end it all, and i make an account, can we talk anothe day you seem nice
01:01:07 Cindy P: You can go to http://www.reimageplus.com/pricing/ anytime and place an order.
01:01:53 Jone Jones: oh alright that works i guess
01:03:55 Cindy P: Jone, I understand your feelings right now, sometimes your heart needs more time to accept what your mind already knows.
01:04:19 Cindy P: For now, is there anything else I can help you with?
01:05:14 Jone Jones: um i dont think so, thanks for teh help
01:05:21 Jone Jones: I really appreciate it
01:05:31 Cindy P: You are most welcome.
01:05:32 Jone Jones: i think i have the strength to go on for another day now
01:06:22 Cindy P: Always think positive and life must go on.
01:06:48 Jone Jones: good idea]
01:06:49 Cindy P: I will now close the chat session.
01:07:04 Jone Jones: alrihgt
01:07:19 Jone Jones: see you later if i make it that long
01:07:40 Cindy P: To continue providing the level of great service you experienced today, we will send you an email with a quick survey. We appreciate your feedback. Thanks for choosing Reimage and you can always visit the www.ReimagePlus.com or contact us via our toll-free numbers: US/Canada: 1-888-844-3886, UK: 0808-101-2728. Have a great day!
01:07:57 Cindy P has left the conversation. Click here to leave a message.