Regarding Post Quality - Feedback Wanted

With the changing environment surrounding Scammer.info, one of the things I wish to tackle and improve upon is the quality of new posts.

As it currently stands, I have given staff their own “guidelines” on when to approve or deny a post that is in our queue, but to summarize that easily for everyone

To be Approved

The post must be unique,
the post must contain direct evidence of any claim (such as screenshots, links, numbers, emails, and voicemails)
the post must be related to a category on this website,
the post must not provide any information about an unrelated and/or innocent party.

To be Denied

The post is a duplicate/information already present on the site,
the post fails to adequately prove the claims being made,
the post fails to censor/not include personal information of an unrelated and/or innocent party,
all information given is dead on arrival,
the post contains generally unwanted content (racism, bigotry, xenophobia, slurs, argumentative language, etc).

In the coming weeks I will be working on a new “Post Guidelines” to reflect upon these changing evidentiary requirements, however I wish to upon a discussion with the community and hear out what they believe would constitute a post being of good quality.

One thing that we wish to see in future posts is more direct evidence of the scams being posted. Things such as screenshots are important when it comes to reporting to carriers, so just providing the text of the scam may not be the best way to make your posts going forward.

4 Synes om

A way to have all phone numbers in the same format would be appreciated. Having the format such as (555) 123-5555, 555-123-5555 or a straight 5551235555 would surely help stop duplicates and make searching much easier. One distinct format for all numbers may also save time for our researchers. Thank you

7 Synes om

I was just typing exactly this! @CatMan
Sometimes even after searching multiple number formats, I end up posting a duplicate anyway. I am still finding new ways for people to type numbers!
555. 123-5555
555. 123. 5555

5 Synes om

I am glad that people are trying to improve quality here. I see so many posts with nothing but a phone number and maybe a one or two word description or title that’s half insults or misspelled words (which makes searching and categorizing harder).

Some suggestions and opinions from me, in addition to what’s been said already:

Use post categories and tags. They help categorize the information.

If a post contains the line “Please be sure to write out important info so that our content is accessible to screen readers!” it means that the writer didn’t even bother to edit their own post (and they probably didn’t bother to follow that instruction either). Posts that contain that line can be automatically deleted as low-quality.

If your post is about a phone number, website, or suspected scam organization that’s already been written up here, add to the existing thread instead of starting a new one. On the other hand, if you don’t have any reason to believe that a new number belongs to the same scam organization as an existing thread, start a new thread instead.

7 Synes om

I was going to make the exact same suggestion @catman. Not only will it cut down on duplicate posts, I won’t have to literally check a number more than a dozen ways before posting it! People add a one before the number. (People at a plus sign and a one. People with the area code in (). People put dots between the numbers, people put dashes between the numbers. People put spaces between the numbers, others don’t put any space, etc)

A few years ago, we all agreed to use the format: xxx xxx-xxxx I still use it, but it’s become the wild West of formats.

The other thing is to please include the scam and the PHONE NUMBER in the header! I see posts all the time without the phone number up in the header, I usually edit the post and put it there when I see it.

5 Synes om

Just scrolling back a few days, I’ve seen numbers posted as:

xxxxxxxxxx
xxx xxxxxxx
xxx xxx xxxx
xxx.xxx.xxxx
xxx-xxx-xxxx
xxx xxx-xxxx
(xxx)xxxxxxx
(xxx) xxx.xxxx
(xxx) xxx-xxxx

Then all of those again with a leading “1”.

Then all of those again with a leading “+1”.

By my highly scientific calculations, that gives us approximately 27 different ways to disguise the exact same phone number. :joy:And I’ve seen other variations.

For those of us who aren’t glued to the forum all day, and/or are busy, checking every possible variation before posting can turn into a carpal-tunnel-inducing endurance event. By the time we’ve searched the number in every known dialect of Phone Number, someone else has already posted it because they’re busy performing the same archaeological excavation.

Result: duplicate posts anyway.

It might be worth having the forum officially normalize a single format so a search with one format finds them all.

My keyboard, wrists, and remaining fragments of sanity would greatly appreciate it. :grin:

6 Synes om

And also this format:
I have also seen in the past that users post numbers “as is” with a letter instead of the number. For example 0 = O

And I don’t fault the poster because a lot of times people can post whatever comes through to them as is… and scammers have occasionally sent their ‘contact’ phone number by hiding the numbers, scammers often replace numbers with letters to hide. I think some scammers do that to avoid being ‘flagged’? So if the user just does a copy/paste then it could create that issue.

This is just an example:
Scam number is this: 806-310-3729
Could be posted as: 8O6-3IO-3729

So if you add letters as numbers then it would be impossible to find! Maybe this issue can be given a little bit of leeway by admins.

4 Synes om

reg the phone No. discussion: mb add a partial search/comparison as well as a pre-check for example: country code doesn’t match but the No. itself does), user could see a list of possible matches "was posted before: is this a different No.? yes/no)
for websites: some ppl post with/w/o www. (some sites have www. mandatory but most don’t so with/w/o might appear as new)

1 Synes om

Easiest way for me to type and read numbers is 555 555 5555.

This way the numbers are properly spaced for easy reading without the unnecessary dashes & dots in between. Less all around typing too.

2 Synes om

“post contains generally unwanted content (racism, bigotry, xenophobia, slurs, argumentative language, etc”

If the changing environment at Scammer.info is going to start heading down the path to censoring free speech then I will just close my account now and head to reddit instead. Who is going to determine what’s racist or bigoted or hateful when everyone has different standards & thresholds.

All speech, even obnoxious, bigoted speech is and should be protected unless it leads to fraudulent or criminal activity. Please don’t go down some low IQ woke path.

1 Synes om

Scammer.info has always had this stance on hateful content. We are a platform for combatting fraud, not for “protecting speech”. Hateful, violent, and argumentative language has never been allowed on this platform, and this will continue being the case.

3 Synes om

Right. But the point I was trying to make was that if you are going to start censoring people because you don’t like the way they present their information then you’re not helping either cause at that point. You missed the other point I made earlier which was there is no such thing as hate speech. The constitution protects all forms of speech. Even things that some people might consider racist.

presenting information and being bigoted are two different things.

We are a website, the first amendment is something that protects individuals from the government, not from others on the internet. If it did, sites like Reddit, Instagram, Discord, Youtube, Facebook, Twitter, Bluesky, Tumblr, MySpace, LinkedIn, Nextdoor, Tiktok, Threads, Pinterest, or any other website with basic moderation wouldn’t be allowed to exist since they all “violate” the first amendment.

2 Synes om

I understand that legally you have the right to be whatever kind of free speech hating, communist sympathizer you want on your own platform. But if you’re gonna do that you might as well call yourself blue sky then, since you seem to want to protect the feelings of criminals and stifle free speech. In case you forgot. Musk bought twitter because it was doing just that along while actually causing divisiveness. which is why all of those companies you rattled off had to testify before congress.

You literally asked us for our opinion about the “new direction” this website is wanting to take so I gave it to you. You then proceed to argue with me about it because you don’t like it effectively breaking your own rule. Does that mean you’re going to ban yourself from this conversation now?

Again you are confusing the nature of what I am saying, I have asked for feedback regarding post quality. The continuation of removing disgusting behavior is something entirely different and is non-negotiable.

Please feel free to re-read the original post if you must, but it does not feel like you are aware of what is going on here.

The only one confused is you and your board members. The only disgusting behavior i see is focusing in scammers feelings instead of the massive fraud and potential national security risks at hand.

I am very well aware what is going on. Don’t act like a controlling narcissist by pretending I’m confused now. If you want commies to control the board of scammer.info I can’t stop you. But lets stop pretending the problem is me.

I’m sorry that you remain confused on the nature of what is being discussed.

We are not focusing on the feelings of scammers, but the quality of things being posted on this website. This thread is only for things related to the original posts that people make on the website, and how posts can be better made in the future.

On the topic of “censoring” hateful content, that is seen as an entirely different topic. We are not changing any rules, or enforcing anything new, we are continuing the long practice of removing content on the website that is generally unwanted, such as hate speech, bigotry, racism, sexism, or argumentative behaviorisms towards staff or other users of the website. These aren’t anything extreme, and are not a violation of any right one may believe they have.

Again, you keep saying I’m confused but keep using terms such as “hate speech”. There is no such thing! Unless the speech itself is inciting riots or things of that nature it is not considered hateful. That’s something enemies of this country want people to think. You wouldn’t happen to be Chinese yourself would you?

I guess we should let this be an example of how not to behave. Calling me a controlling narcissist is one thing, but to go about and imply that Chinese people are “enemies of this country” (not everyone on here is American too, silly), is just racist lmao

1 Synes om