Premium technical support-rude abusing the customer

https://phone.firertc.com/users/59becc417475632b145a0800/calls/5aca916d7475630d932f0400

https://phone.firertc.com/users/59becc417475632b145a0800/calls/5aca932974756302fd9f0400

its a recording


https://phone.firertc.com/calls/5aca932974756302fd9f0400/recording