On October 17, 2024, police in Dehradun, India conducted a raid against an illegal call center in a Rajpur commercial complex operated by PCM Worldwide Flights Private Limited for facilitating flight reservations scams against American and Canadian residents. Three individuals were arrested for managing the call center during the operation:
36-year-old Vikas (or “Phillip”) from Haryana
22-year-old Mohammed “John” Monish from Uttar Pradesh
30-year-old Mannu “Rob” Yadav from Utter Pradesh
47 youths who served as representatives for the company were let go after being served notices, and police are actively pursuing the arrest of kingpin Apul Mittal and are investigating how much money was duped from American residents from the past 3 years.
We’ve been attempting to contact admin of Scammers.info regarding the blog published in month of October by @OfclyGoodenough. This has been an exceptionally challenging time for us, as we were victimized by one of our competitors and distressingly portrayed as managing a fraudulent call center, similar to many other companies currently active in various locations.
Following the allegations, our company swiftly took action and submitted all relevant evidence to the honorable court and police authorities. Following an investigation that lasted nearly two weeks, during which no suspicious activities were identified, permission was ultimately granted to resume the company’s operations.
Similarly, TOI (Times of India), an Indian newspaper, published an article on 19th Oct reporting about this incident but after sharing the copy of court verdict they further updated the same article on 31st Dec stating “The directors never absconded and all the directors cooperated with the investigation. Hon’ble district court, Dehradun on 6/11/2024 directed police to release all the laptops and gadgets and PCM Travel is fully functional and operational.”
Please refer below link (scroll down to the last paragraph)
We acknowledge that price variations on our website may have caused dissatisfaction among some clients, often due to unforeseen circumstances. However, we’re pleased to state that we’ve received no legitimate complaints regarding the misuse or unauthorized sharing of client data.
As a travel company with a global presence in multiple locations, including Dubai, the UK, USA, LATAM, and India, we believe it’s highly improbable that we could engage in fraudulent activities without being detected by regulatory authorities. Our extensive operations and commitment to compliance make it unlikely that any wrongdoing could go unnoticed in today’s scrutinized business environment.
Lastly, if still anyone has questions and required any evidence in support of our above statement, please don’t hesitate to reach out to us.
Hey Head of Legal, quickly while we got you here, can you explain to me why in 2022 me and a site admin found your company being fraudulently promoted as United Airlines?
Thank you for reaching out to us on our forum. While I do apologize for the delayed response, as I had to help cook dinner for my relatives whilst in the middle of a bathroom remodel, I just want to set the record straight on the whole situation.
First of all, this is not a blog. Scammer.info is an online forum used to discuss, identify and track down organizations and individuals who steal money from everyday people through all sorts of scams.
Second, I was inclined to add your company to our Wall of Shame after an employee created the @expert account to promote a toll-free NumHub line that was fraudulently promoted as being used by United Airlines. The user has since been IP banned following a further investigation into the scam, hence why I was able to trace it all back to PCM Worldwide Travels Private Limited.
I have also taken note of prior reports made on our forum, most of which were made by fellow moderator @Chronus, who specializes in travel scams. We can confirm having received a legal notice from your team on November 27, 2024, though we have opted to disregard it due to sufficient evidence having already been attained, proving that your company fraudulently impersonated legitimate airline companies.
If this is true, I would request that you provide additional evidence to further back up your claims of being impersonated by a competitor. Furthermore, if you are able to identify said competitor, it might help with our investigations and allow us to forward said information to government officials to ensure swift action is taken.
Your company is listed on Google Maps as operating out of 24 Market Square, Hemel Hempstead HP1 1ER, United Kingdom. The address does appear to be valid, though user complaints on the listing indicate patterns of fraudulent activity.
Your company is listed on the BBB as operating out of 733 3rd Ave Fl 16, New York, NY 10017-3224, which is listed on Google Maps as “New York’s Favorite Travel Company.” Similar user complaints exist, which also reveal that the company operates as “the Travel Makers.”
