Carrier: Skype
Network: Level 3 Communications
Kolkata, West Bengal India
IP: 49.37.47.24
Answers as: “PayPal Customer Suppoat”
Technican: “Alex”
Falsely claims: Suspicious activity in Mountain View, CA due to compromised IP address
Remote Access Software: ConnectWise from dkhelp.org (Nickname: PayPal secure server, Code: 17FF09Q, IP: 2606:4700:3031::ac43:d619 .) or UltraViewer (ID: 82541416/DESKTOP-UUBQ44P0)
This time, I faked the site not working and was able to have “Alex” ask me to download UltraViewer and perform a Google search for dkhelp.org and my IP address.
I refused to search for the two, prompting “Alex” to transfer the call to his "supervisor, Jim from the Senior Department’ who falsely claimed there were “so many hackers on my network.”