PayPal Scam (888) 350-2124 - $993

Scam Number: (888) 350-2124
Extra Info: They will ask you to download AnyDesk Remote Desktop on your mobile device. Once they think you are downloading it they say you’re breaking up and call you from a non toll free number. Wasn’t able to confirm if caller ID is legit on that number as no one picked up when I called it back after.

do you have any domain or email they used that could be traced?
also before a call is there a basis for how the scam works i should know about to make the call more believable or do they explain that during the call.

It’s sms text scam for a PayPal refund for 993$. I thought I had included a pic of that but not seeing it.