Scam Number:802 312 0382
Scammer’s Website or Email:
Additional information about this scam:
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Hello,
Your Norton Ultimate Plus subscription has been renewed for 12 months. A payment of $299.00 was processed on 1 October 2025.
Transaction Details
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Plan: Norton Ultimate Plus (1 Year)
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Invoice ID: NP00X12171616
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Date: Thursday, 2 October 2025
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Amount: $299.00
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Status: Paid
If this transaction was not authorized, please contact our Support Team immediately at +1 802-312-0382.
Best regards,
Norton Billing Department
Talking to Brain Scott 443-543-7371 callback number
number keeps ringing out!!1
Carrier: Onvoy
Call Center Location: India 
Answers as: “Norton Customer Suppoat”
Technician: “David”
Falsely Claims:
- Every computer comes with Norton
- I need to “connect” to the “secure server of Norton”
- Their “secure server” was “associated with the Federal Trade Commission.”
- I was “shouting” when I was using my normal speaking voice.
- "Cancellation Code: CAN456829801
- I was “staying at a rehab center”
Remote Access Software: UltraViewer (ID: 87913820/DESKTOP-P6ARLDR) and ConnectWise from hwpcare.live (Code: 39256, ID: super939)
Once remotely connected to my virtual machine, the incredibly-deaf and incredibly-impatient “David” installed ConnectWise from hwpcare.live.
- I was then asked to fill out a “FTC cancellation and refund form,” which also features the logos for PayPal, Bitcoin, Norton, Amazon, McAfee and the Better Business Bureau.
- I was then asked to log into my nonexistent bank account. But since I don’t do online banking. “David” blanked my screen and said I will be receiving a $299 check.
- Instead of continuing to “suppoat,” "“David” locked my virtual machine using Lock my PC 4, with the password hint set at “fuck you” before hanging up on me, presumably blocking the number.
These guys are taking forever to pick up
