My Trips Time | Airline Impersonators | (833) 610-7654

Scams Travel Scam
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While searching the dark web (using Bing) I found this result for a Youtube video claiming to be American Airlines. The number, (866) 395-7041, when Google’d gives a shit ton more evidence of this number being spammed as the American Airlines phone number. When calling, the guy on the line told me that they were mytripstime, which has the (833) 610-7654 number listed. When asked about where the company was based in, he said they were based in Philly and New Delhi.

There’s not much more I can find about these guys, it does seem like a fairly new operation, as even their website doesn’t show up on Google results

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Definitely a scam site. Conned my wife into calling them and tried to defraud of us $1,000 to change our flight from the legitimate airline.

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Is it possible for you to send some of the stuff to prove this to one of the site mods/admins?

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Without revealing all of our personal data, I do cannot share screenshots of the emails. But I can detail what happened:

  1. My wife needed to change our flight and (stupidly) Googled American Airline’s reservation phone number rather than go to their website (AA.com)
  2. She called the number she found online (https://imgur.com/i3x0Qiw) and ended up talking to an Indian guy
  3. Because it was a medical waiver, the “American Airlines” employee asked her for a ton of medical information related to the issue and wanted documentation. The process was 2-3 hours with multiple breaks and pauses while he “spoke to his manager”
  4. At around 4 hours, he said he could confirm the booking change but it would cost (exactly) $1,000. (See email copy here: https://imgur.com/HPSnRcT)
  5. My wife could not access their website and told them to contact me. She forwarded me the email which was highly suspicious (see #4).
  6. I work in Info Sec, so I am highly aware of scammers and this one set off all kinds of alarms. As soon as I spoke to the guy, he immediately began pushing for me to pay through the site ( Payment | My Trips Time). When I asked about how this site/company, which I had never heard of and had no real online history, was involved with AA he kept giving me the runaround.
  7. I told him to call me back in 5 minutes so I could confer with my wife. He never called back.
  8. He, instead, called my wife and claimed that our child (under 18) was already ticketed and booked on a different but that my wife was not . He even produced a fake itinerary showing the changes that looked like AA.com
  9. By now I had convinced my wife to stop talking to the guy and not touch anything. AA.com still showed all her and my child’s flight info as the original data, so I knew the guy was lying.
  10. I called AA and waited 2 hours to speak to someone.
  11. The young lady at AA understood the scam as soon as I explained and worked with me to get a medical waiver (literally just had to ask, uncomplicated request that took 10 minutes instead of the 2 hours my wife did with the scammer). She changed the flight info and it only cost us like $100 difference in fair versus the $1,000 the scammer claimed.
  12. While on the phone with AA I submitted all of the above information to their corporate security.
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