Today I stumbled across livetechsolution.com, which has all the hallmarks of fake tech support. They offer the usual variety of services, including antivirus, email, GPS, and Microsoft Office support.
Their support number is (800) 565-7782.
A WHOIS lookup revealed the actual name and details of the registrant:
Name: Praveen
Street: Laxmi Nagar
City: Delhi
State: Other
Postal Code:
110092
Country: IN
Phone: +91.8376976217
Email: praveenbhurrak[email protected]
Praveen Bhurrak is quite a unique name, and I was able to find his two Linkedin accounts.
This older profile page confirms that he is the founder of livetechsolution.com. It also lists his job title as “Head Technician” at “Elite Tech Solution Ltd.” The Elite Tech Solution website was taken down around 2018, but here is the archived web page. The number for this website appears on nearly a dozen random slideshows from 2016 abusing SEO / advertising Quickbooks support.
His newer account confirms that he was the former senior technician for Elite Tech Solution. His current position is “Senior Computer Technician for USA & CA customers at Centroid Network Solution Pvt Ltd”.
Centroid Network Solution (http://centroidnetworksolution.com/) boasts of being one of the top SEO companies in Delhi, and their contact page reveals what appears to be their legitimate address: FD 5 Second Floor, Tagore Garden, Delhi West, Delhi 110027, IN.
From what I understand, Tagore Garden in West Delhi is broken up into blocks (“AA, AB” etc.), so this call center is located in building #5 of Block FD on the second floor. Take a look at Block FD, outlined in red:
With more knowledge of Block FD, we could figure out exactly which building houses Praveen Bhurrak and Livetechsolution. Please give their number a ring, bait and document fraudulent activity, report the website, and investigate the geography further. Thanks!
