The reason I ask this is because their number is so easily accessed but I don’t see their numbers posted here anywhere.
@KRedible#120043 Excellent question… I’m not sure how long you’ve been around this community, but you may have noticed that they were the #1 target from mid 2017 to late 2018. Until, of course, they tried to go after this website, individual users and FireRTC. After that point, the amount of people attacking them greatly decreased for obvious reasons. Although they did make some changes, for example: they don’t use Quatrro Global Services to handle their calls anymore. I honestly can’t comment on their current status. I’ve been meaning to look into them again to see whats exactly changed, but I still haven’t gotten around to it, and the few times I tried in the past, they either never answered or hung up because I couldn’t provide a customer ID. While they never ran pop-ups, made outbound calls, or did malicious things to customers computers, they did use plenty of false tactics, lies and fake software to lure in the customer to purchase a ridiculously priced “support package”.
I have not been active in the community but I have done scam baiting for a little over a year, not often however. I do know a little of the history of My Phone Support and their attempts to attack the site. I appreciate the insight and a bit more context on what they actually do.
They are still active. Located in Gurgaon, (near New Delhi airport)
One active number: 1-855-698-7839
Chief scammer trainers: Parneeta Malhotra and Nitesh Kumar
Bad reviews at
https://www.resellerratings.com/store/Myphonesupport_com
"This is a tech support scam. They lead you into buying services you don't need. This is a basic tech support scam but found in ads and web results and not pop-ups. Bitdefender detects this as Phishing before you enter the site. (If you have it) The site is also Not Secure as found in the left side of your screen near the url bar. This site requires you to manually type https:// to get to the "secure site" but I still wouldn't trust that as most sites auto redirect to the secure site. This is a utmost scam and is untrustworthy. Please do not fall for the fake reviews as they are boted or paid reviews."
They never ran popups on the internet that we detected, but they had an app that was detected as a virus. It was scareware that would repeatedly show fake alerts such as the following (There was no application crash) :