Scam Number: (866) 269-2035
Scammer’s Website or Email: bhelp.live code 70748
Additional information about this scam: Posted on guru with a note about a fake charge: “Scam. Allegedly to cancel a Geek Squad renewal that I don’t have.”
“John” picked up, asked for the invoice ID and after “he checked from his end” he said that hackers have created a Geek Squad account and they compromised account. He then said that I had to be in front of my computer. He then told me to open up Microsoft Edge and type in “bhelp.live” which then directed me to a fake Best Buy Geek Squad website. I was then asked to type in the code “37396” which then opened the Support.Client file. After he connected to my VM, he then locked my VM with this screen: