Carrier: Onvoy
Call Center Location: India 
Answers as: “Suppoat,” “Customer Care Service” or “Geek Squad”
Technicians: “Jordan,” “Peter,” “David,” “Adam,” “Jason,” “Shawn,” “Lio”
Cancellation ID: XYNHK-113090
Falsely Claims:
- I have been a customer of the Geek Squad since 2022.
- All computers come with a free trial to Geek Squad antivirus
- I was “shouting” when I was using my normal speaking voice.
- I need to “connect” to the “cancellation billing department”
Remote Access Software: QuickAssist (Nickname: “Cancellation Server”) or AnyDesk (Address: 1821243552/13, Password: msw123456)
“Jordan” was too deaf to provide “Suppoat,” “Peter” was too invasive to provide “suppoat.” “David” refused to “suppoat” after catching me using a VoIP phone and “Adam” refused to “suppoat” because I was unable to provide an invoice number.
- I was able to have “Jason” remotely connect to my virtual machine, only to attempt to delete AnyDesk because he was too intrusive of my privacy.