Further Issues with Onvoy/Inteliquent

General Discussion
21

I have to respectfully disagree. She is still important; as an employee of their company, she represents them and her behavior is indicative of their stance regarding the matter. Therefore, it gives you some “bonus points” in the court of law :wink:

But, yes, I am seeing your line regarding her action being inexcusable. I think you and I are on the same page here.

Also, I am in complete agreement that putting societal and legal pressure on disreputable companies benefits everyone. Bad legal publicity is far more powerful than monetary damages, as they have deep pockets and $17K is nothing to them. However, legal precedents matter. They are also well aware that lawsuits and legal challenges tend to attract attention of journalists, lawmakers and society in general. And this in itself is a great motivator to force some entities to change their unethical behaviors.

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22

I agree. Its own thread would be nice and could be titled “Further Issues with Onvoy/Inteliquent”. Do you know if there is a way for @SwedishWolf to “drag and drop” all these posts into a separate thread? Or would moderators be able to help with it? I just do not know how it works.

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23

Done :slightly_smiling_face:

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24

If I repeatedly sent them duplicate emails daily (I’m not talking in terms of illegal or STRAIGHT UP spam), I’m talking like in terms of if I just copy and pasted the same line of text to each of their emails every day, every few hours that said something Like: “When are you guys going to stop aiding scammers?” - If you get what I mean.

What do you guys think? Objective here is to trigger them, force them to say anything at this point even. Hahaha, I’d love to sit here knowing they are continuously pinged about the same thing. I’d so want to deal with their main bitchy “lawyer” too just to fuck her about.

Fuck those goofy ahhh mfs.

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25

Thank you very much!

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26

While I am sadly unsure of a perfect solution to such negligence with illegal behaviors by Onvoy, I think the most logical way would be to get their executive team involved and inform their Compliance about Inteliquent turning a blind eye to illegal behaviors. Yes, I know it may very likely get unanswered, but at least we can then have documented evidence that issues are being ignored. Literally, you can send hundreds of pages of evidence of truly illegal behaviors by their clients with specific TNs and see what they say. They have to start holding their “resellers” (many of which are in questionable nations like India, Pakistan or the Philippines) accountable.

Their emails are:

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

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27

Regarding one of your posts.

I take note of the comment they made.

The first one was a four page notice explaining that they are a bridge for billions of calls and are excluded from a TCPA violation.

I once saw something from a good friend online that may be of use.

"All the companies listed below are essentially the same company, operating under different names and they DO sell DIDs and trunk services, and much more, directly to end-users. Take note of the conglomerate of names:

Onvoy
Inteliquent
Sinch
Voyant
Vitelity
Broadvox
Neutral Tandem
VCLS
Infotelecom
360Networks
Zayo Group and also Zayo Enterprise Networks
Minnesota Independent Equal Access Corporation
Voip360
Emergency Networks
RadiantIQ
Layered Communications

All these companies are sister companies under the umbrella of Sinch, and most of these DO sell direct to consumer."

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28

Thank you I’m saving this for potential use in the future. I also appreciate you making this a topic of discussion. Hopefully, this process can be seen and learned from by other people that encounter the same issues. I’ll make sure to keep you guys updated.

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29

There is currently a class-action lawsuit against Onvoy as well as Peerless Network due to these entities turning a blind eye to illegal robocalls. Perhaps, it might be helpful for you to reach out to the plaintiffs and share some information with them. Here it is:

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30

Hi. It’s been awhile since I heard from you. What was the end result with the complaint to Onvoy/Sinch? I think you gave them until end of February to disclose who their spamming and scamming clients were, right?

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31

Yes so they messaged me the day before the deadline and said they’re not against paying me but apparently they’re not happy about me being able to continue legal action if the calls don’t stop. The guy I’m talking to is “in house counsel” a buddy of mine advised me not to believe a word he says. I’m currently trying to find a reputable firm that will take my case. It’s a very unique type of litigation. Based on what they say I’ll take the next step. I want to start by subpoenaing their precious customers I’m curious where the servers lead. Sorry I know you were expecting more but these things take time and move at a snails pace. I’m still getting the daily scam calls with the same scam so I know they’re still in operation.

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32

Well, it is still some good progress. Thanks for sharing!

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33

If you know of any good firms that take robo calll cases let me know. Most litigators I’ve spoken to do not know enough about laws regarding telephone communication. It’s a very niche field.

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34

I do know some. Here you are:

Avi Kaufman <[email protected]>

Michael Greenwald <[email protected]>

Alexander Burke <[email protected]>

Michael Eisenband [email protected]

Billy Howard [email protected]

Manuel Hiraldo [email protected]

Eric Kem <[email protected]>

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35

So, how is the lawsuit coming along?

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36

Not so great. Every one of the numbers even the ones you provided didn’t want to take the case. When I asked why not to the last guy, he said it’s too difficult of a case. Not that it isn’t a “winnable” case it would take too much time and resources. He recommended that I just try and work with the in house counsel and pretty much bend over backwards for them. Lawyers these days have no balls. The last guy was very familiar with Inteliquent (he’s done several cases against them) and told me they don’t usually try to make deals that often, he said it’s very likely they’re somehow tied to their scammer customers and want this to go away otherwise they’d just ignore it or push it for court. Still making calls so if you know any other good ones send them my way and I’ll keep calling. I even offered to pay a retainer upfront his answer was it’s not as much about the money as it is with the case being difficult. Because these numbers are all spoofed even with recordings and subpoenas we’d still have a hard time proving it’s their company. Also he told me the demand for them to continue to face legal action in the future if I get calls is unrealistic and not really a fair demand.

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38

Don’t forget DANIEL WINTER with the StefanColeman Law Firm!

[email protected]

Give the above email I provided a TRY.

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39

I’ve also been dealing with the Sinch/Onvoy/Inteliquent fiasco here as well. Same BS responses from them on how they are not required to comply with the TCPA etc.

I’ve been reporting illegal calls from their Pakistan client since at least May. In some complaints I have even included audio recordings. Now they are just sending me the automated response once I file a complaint, with no updates after that.

What is another route can be taken? Can an LLC be held liable for complicity or accomplice liability?

Sinch/Onvoy claims immunity because they are only the service provider, even though that is a primary part of this scam call center. What I see is a corporation who has been informed numerous times about crimes being committed by use of their networks. They have repeatedly been informed and are fully aware of their involvement in what is occurring, which includes things like attempted ID theft (vishing), calls falsely posing as various other businesses and federal agencies, and even attempted elder fraud… just to name a few.

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40

Theoretically, yes, they can. However, most TCPA and Consumer Protection attorneys “shy away” from legal action of this sort due to the complexity of such cases as well as the amount of time and resources that they require. Those are cases that may and likely will take years and thousands of hours spent by attorneys. Needless to say, the latter aren’t thrilled by such prospects…

I am in complete agreement with you that select few telcos truly don’t seem to give a damn about illicit behaviors in which their clients engage. I myself am usually completely ignored by Peerless/InfoBip, Onvoy/Sinch, Telnyx and few other shitty industry players. Mind you, I always send solid evidence substantiated by numerous facts in my complaints. Twilio, in my experience, has become really bad, too. That makes me believe that they don’t care about the law, as long as there is money to be made from their lovely foreign scamming “clients”.

The good news is that the legal environment has been evolving. Please look up some newer cases, such as Mey vs. All Access Telecom or Michael Anthony vs. Twilio. Should they prevail in the court of law, then ALL bets are off! Then, nasty rapacious VOIP scumbag telcos will no longer be protected and accountability will be finally introduced! I cannot wait for this day!

Ideally, it would be amazing if FCC and Congress were to simply eliminate “Common Carrier Provision” from current telecom laws. At the moment, unethical and non-compliant telcos are hiding behind this provision, and it is a strong defense tactic. It simply states that one cannot held telecom liable for illicit actions of their clients. Should it be removed, they could and likely would be held liable for complicity with illegal robocalls and such. Only that would change the dysfunctional mess of the US telecom industry. FTC and FCC have been going after some telcos, but it’s too little, too late. They need to let private citizens sue telecom monsters.

Twilio Sued in Class Action TCPA Lawsuit (natlawreview.com)

Federal Court Says Voice Service Providers “Mey” Face TCPA Liability for Facilitating Spoofed Robocalls, Denies Motion to Dismiss | Broadband Advisor | Davis Wright Tremaine (dwt.com)

Complaint Template.DOC (COMPLA~1.DOC;1) (tcpaworld.com)

Let me loop in some other great folks here into the conversation to see if they would like to share their opinions or feedback. They’ve been dealing with the same BS, as well.

@Jhawk @MajorLeeAwesome @OfclyGoodenough @barryspar @Tillianne @LordOfTheRings and any other great people - you are more than welcome to share your opinions and experiences in that regard :slight_smile:

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41

Telnyx and Onvoy seem to be the worst. I can provide solid proof, and they do nothing.

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