Scam Number: (866) 234-4151
Scammer’s Website or Email: n/a
Additional information about this scam: Reported on directory, this was a weird one. I believe they are a center that is making outbounds, read carefully:
So treat this call as if they are calling you and you pressed #1 to talk to an agent. I called and they seem like they are picking out ‘prank’ callers:
Sure are. Officer from FTC answered and gave me his badge #, but they don’t have badges at that agency. I connected him to the REAL FTC and he got pretty pissed, lol
EDIT: On my 2nd call he pretty much went the route of SSA scam, with the Texas nonsense of multiple credit cards in my name. Gonna see where this leads to.
As mentioned by @OfclyGoodenough, the carrier is Advanced Communications Solutions. Their owner’s email appears to be [email protected]. I would recommend sending him a demand letter to hold their client accountable. I would use something along these lines:
"Dear Mr. Gleed,
I am writing to you regarding serious concerns related to one of your clients using the phone number (866) 234-4151. It has come to our attention that this client is engaged in illegal activities by impersonating both Walmart and the Federal Trade Commission (FTC). Such actions are not only unlawful but also detrimental to public trust and compliance standards.
As a responsible service provider, Advanced Communications Solutions is obligated to uphold legal standards and prevent misuse of its services. The client in question is violating federal and possibly state laws pertaining to impersonation, fraud, and misrepresentation. This behavior undermines consumer confidence and the integrity of communications systems.
We demand that Advanced Communications Solutions take immediate action to address this issue:
Conduct a thorough investigation into the activities of the client associated with phone number (866) 234-4151 to verify the claims of impersonation.
Disconnect the client’s services if found in violation of any laws or terms of service related to impersonation or fraudulent activities.
Implement and enforce robust Know Your Customer (KYC) policies and procedures to prevent future incidents of misuse and ensure compliance with regulatory requirements.
Provide us with confirmation of the actions taken within [specify a reasonable timeframe, e.g., 10 business days] from the receipt of this letter.
It is crucial that Advanced Communications Solutions understands the severity of these allegations and the legal and reputational risks involved. Failure to comply with this demand may result in further legal action to protect our interests and those of the public.
This demand is made with reference to relevant laws, including but not limited to:
The Federal Trade Commission Act, 15 U.S.C. § 45
The Federal Communications Act, 47 U.S.C. § 227
State laws prohibiting impersonation, fraud, and deceptive trade practices
We trust that Advanced Communications Solutions will act swiftly and responsibly in addressing this matter. Please contact me at [Your Phone Number] or [Your Email Address] to discuss this issue further or to provide updates on your actions.
Spectacular! I sent 3 Cease and Desist Legal Demands this week to VOIP filth. I’ve gotten 2 out of 3 companies respond within less than 24 hours! Every time, I had their Chief Legal Officers or at least their Senior Counsel respond. Not to brag, but I think my way helps reap the fruits. It also makes VOIP scumbags’ lazy and dumb network engineers and Compliance people feel uneasy and consequently more accountable. Which is great!
I think the legal demand once again magically worked Isn’t it beautiful how the threat of legal action and poor publicity makes lazy, greedy and dumb VOIP carriers more accountable?
Despite what some naive and overly optimistic folks here might believe, trying to charm VOIP telecom companies with a pleasant and exceptionally polite approach is about as effective as asking a brick wall to dance. These companies, driven by an insatiable greed, have absolutely no interest in enforcing laws and rules on their networks. In fact, they even lack common decency or other human features. There’s no time for British-style diplomacy and tact here; we need to be stern, mean, demanding, and ready to legally threaten these unaccountable US telecom providers who seem to think that compliance with telecom regulations is just a quaint, outdated concept. After all, why bother with regulations when you can just rake in profits while ignoring the very rules meant to keep them in check?
Thank you! Indeed, soft and diplomatic approaches should be reserved for scared tiny grandmas petting kittens while knitting on benches, not for dealing with these telecom giants who laugh in the face of regulations while raking in record-breaking profits. Seriously, naive people should save the sweet talk for the grandmas – they might appreciate it, but these telecom companies certainly won’t.
Going forward, I may refer to such naive and gullible individuals as “kitten people”.
Isn’t it beautiful how the threat of legal action and poor publicity makes lazy, greedy and dumb VOIP carriers more accountable? 
