So got this call on 1/11 9:45am central. This is everyone’s favorite virtual assistant. You don’t speak to get past it you just press “1,1,2,1” to get to a real live criminal.
Also note you don’t have to listen to the virtual assistant, after it tells you to press one, enter the whole sequence of “1,1,2,1” and you can bypass it.
Haven’t been able to reach a real criminal yet, but I’ll keep trying.
Remember to protect your hard earned nonexistent federal student loans at all times!