Fake tech support for each and everything 855-730-1881

Scam Number: 855-730-1881
Scammer’s Website or Email: Various feeder pages such as

link to service-specific pages such as

which advertise the toll-free number above. Additionally, these pages link to a universal fake-login page

which also features a web-chat widget promoting the same toll-free number for support.

Additional information about this scam: I called and spoke to James from “support.” I asked “is this the PayPal support?” He said “yes” (later, no.) His favorite color is blue but he refuses to sing the Technical Support Song. Now he claims to work for the “wrong number department.”

On the same IP address as the fake login myuserlogin.net, we find:

When trying to login account.

New number: 877-405-0962. I spoke to Eric from Support who could not verify his favorite color.

Additional toll-free numbers and websites for this group: 833-606-2393 and 844-471-0823
Scammer’s Website or Email: A whole lot of them. I found https://app-spectrum.com/ , a fake Spectrum cable internet email login page, which advertises 833-606-2393:

The button “Contact Email Support” links to https://accuratelivechat.com/ , which redirects to https://supportby.chat/ , which advertises 844-471-0823.

833-606-2393 is found on a big bunch of impersonation websites, mostly focusing on GPS devices but also other technical services:

Additional information about this scam: At 833-606-2393 I reached Jeffrey Olive from Spectrum. His favorite color is green. At 844-471-0823 I found Jack Smitt from Support, who says he is not authorized to reveal his favorite color.

Supportby.chat is hosted on 184.72.41.219, which it shares with a bunch of suspicious generic “login” sites:

Hosted on 54.177.189.169, which is all scam/impersonation sites! 54.177.189.169 - bgp.he.net , including this weird and obviously fake “real estate” website https://thenextosoft.com/

(The phone number is out of service.)

Same IP address, again all fake support sites. 13.56.174.104 - bgp.he.net

Found a report with the BBB Scam Tracker https://www.bbb.org/scamtracker/lookupscam/1234404

Update: One of the sites involved in this ring, https://getchatsupport.live/ , has unredacted domain registration information: https://bgp.he.net/dns/getchatsupport.live#\_rdap

Handle: 104697201

Roles:

  • registrant

Contact:

kind: individual

Name: Rakesh Gupta

Address:

,Gaur residency,601 chandar nagar
Ghaziabad
Uttar Pradesh
201011

Email: [email protected]

Tel: +91.8010831632 (voice)

Some more sites from this group:

Another IP address that is entirely populated by these scam domains

52.52.224.158 52.52.224.158 - bgp.he.net

Eric from Support can be reached at 332-296-7516. His favorite color is black.

Someone has published a more comprehensive list of the domains that seem to be related to this group:

Other associated websites: Thank You | Map Update Request Submitted

Update: Baiting the web chats on this site,

I got a call from “John Neely,” a Technician. His number, 231-936-8142, was reported as related to a Teraxel printer setup scam…

Another fake login site with the same toll-free number: https://carboniteaccount.com/ .

Carrier: Telnyx

Too gandu to provide a company name and “suppoat”

Has a new (to me) toll-free number not yet reported here: 877-832-6096. The same number is advertised on the all-purpose “support” web site https://softwareinstaller.net/ .

On the same web site, we find:

They’re saying their digital dream lab support for some reason.

More impostor “support” web sites with this number:

Weird. I don’t even know what that is. Are they saying that’s the name of their company, or is Digital Dream Lab a company they are impersonating?

Another website that advertises 877-405-0962: https://gpsupdate.support/ .

For a response to that question, Digital Dream Labs is robotics company

more sites on the same IP address from this prolific group of spam-scammers: