This guy didn’t really know what to do, wasted about an hour of his time, used https://support.me/ to connect to my VM. Take note of their PIN that they give you, and report it to LogMeIn using the https://support.me/ site.
Website: [lost it, forgot to take note before I restored, but they didn't recognize the website either. got it from visiting https://youtub4.com/ ]
Phone: +1-833-471-5777