“You. Hello? This is the PDS. I’m calling from our cancellation department. This matter concerns a package we have in our facility, set in process for cancellation today. If you can please urgently return my phone call at your earliest convenience. In regards to this matter, it would be greatly appreciated. You can get a hold of me between the hours of nine to five Eastern Standard Time. My contact number here is 1866-207-5242. Again, that number is 1866-207-5242. Thank you for your time, and have a wonderful day.”