Cash App (By Square) scam. Alternate # (850) 404-7712
Scammers fake names: David Smith ad Sam
Goes to voicemail, but I’m leaving lengthy messages, e.g., Tunak Tunak.
4/9/20 17:36 - surprise surprise, they answered me twice. Wanted to know if I had Cash App problem. I was taken by surprise, so I said no, I’m calling to give you a chance to explain your side of the story. Are you doing scam? If no, explain how your service works. Of course he couldn’t, then someone yelled in the background with orders (in Hindi?) and he abruptly hang up.
A victim complains to BBB:
Needed to speak with customer support for cash app. Needed funds refunded by someone I paid and goods were never received. Looked for an actual contact number since the app was not helpful being limited in options available. Contacted 850-404-7712 and spike with Mike. Mike had a foreign accent and didn’t think anything of it because a lot of businesses outsource phone help. I explained to him what happened and he said they could get my money back but I had to go through an account verification. At this time I involved my daughter because we had transactions before. We both were told to download TeamViewer QuickSupport and provide them with the ID provided in order to walk us through the verification process. It didn’t work so I was told to ask someone else so I did and went to my cousin. Had her go through the same process. This time I was told to tell her I would call her back if needed…