Captive App Innovation & Technologies Pvt. Ltd., Indian Microsoft impersonators DBA "Supportly.app"

Wall of Shame Name and Shame
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Popup - https://www.supportly.app/

Registered via GoDaddy on May 31, 2022 (Updated September 23, 2023) - Whois supportly.app

![image|750x382](upload://https://cdn.scammer.info/yLlTyYEPEs2aGBkJtSYC80g53v8.jpeg)

Supportly is an Indian scam call center @devilforscams reported for impersonating Microsoft. While I was unable to bait them from my Google Voice and TextNow lines, @FIREFIGHTER619 verified their number as belonging to “suppoat”

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While their company claims to operate from a San Francisco residence, they are actually an American shell company for Captive App Innovation & Technologies Private Limited, under the directorship of Luvkesh Sangwan (Pictured) and Ankit Sahu.

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They are located at PLOT NO.55 TT NAGAR NEW MARKET SHOPPING CENTRE C.T.T.Nagar Huzur Bhopal MP 462003, India.

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The company has also used their own employees to make fraudulent positive reviews on their TrustPilot listing..

Associated Mobile Apps:

Associated Facebook Account - Facebook

Associated Instagram Account - Supportly App (@supportlyapp) • Instagram photos and videos

Associated LinkedIn Accounts:

Associated Pinterest Account - Supportly App (supportlyapp) - Profile | Pinterest

Associated X Account - Supportly App (@supportlyapp) / X (twitter.com)

Associated Phone Numbers:

  • (866) 521-5548 (Twilo)
  • (855) 420-3517 (Twilo)
  • (844) 913-3100 (Inteliquent, answers as “printer suppoat”)
  • ‪(877) 713-6634‬ (Telengy, “Rick” answered as “Microsoft”)
  • +91 12448-98864

Associated Email Addresses:

Associated IP Address - 3.233.126.24 :us:

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Their website is terrible, they didn’t disallow anything

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+18665215548 Still active

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All the phone numbers are still active

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Active as microsoft support

1-877-728-4198

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The scammers were just caught impersonating Amazon and PayPal, spoofing Verizon numbers to send fraudulent text messages regarding false charges for FitBit smart watches.

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Carriers: T-Mobile (828), Spoofed Verizon (907)
Status: Press 2 random numbers to “speak to agent”
Call Center Location: Kanina, Haryana, India :india:
Answers as: “the customer Suppoat” or “PayPal”
Technicians: “Sam Parker,” “Peter William”
Falsely Claims: Personal information compromised, purchase of Samsung Galaxy Phone.
Remote Access Software: Supportly from getscreen.me (Nickname: “Cancellation Department/Robotic Server,” Code: 060-545-891, Email: [email protected]) and UltraViewer (ID: 66998833/DESKTOP-U9QFICA)

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Scammer IP: 103.199.215.225 :india:

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The first bhenchod I spoke to refused to “suppoat” after answering as “PayPal,” so I called back and got ahold of “Sam Parker,” who would rather fuck a camel than provide “suppoat” and even berated me for “yelling” when I was using my normal speaking voice.

  • I then got ahold of “Peter” who remotely connected to my virtual machine through Supportly, which reveals their true identity as Captive App Innovation Technologies Private Limited, and asked me to log into my email account before installing UltraViewer.
  • Once remotely connected to my virtual machine via UltraViewer, “Peter” attempted to view the passwords I saved on my web browser, the downloads and all other saved files, then my webcam to no avail.
  • After asking me if I do online banking or online shopping, “Peter” accused me of recording the call and using a voice changer before asking me to log into my nonexistent bank account and viewing my browser history.
  • Once he refused to “suppoat,” I told him off and laughed at the fact that I got his personal IP address.
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My call with “Peter”