Brocus IT Solutions Pvt ltd is a technical support scam

[CallCenter_Ender]

A few days ago a user posted a GPS scam with 2 websites on the forum: http://scammer.info/d/45112-garmin-map-update-scam

When I baited the scammer on the chat I managed to log one of the scammer's IP address 114.79.134.43 which is located in Navi Mumbai and the scammers are using D-VoiS Broadband Private Limited on Windows 10 using Firefox

When I got that info I wanted to research more so I needed to have some proof for them being a scam first, that's why I gave the scammer the number of Scammerblaster in their live chat so he would bait them and document the scam call. Here you can listen to the recording:https://cdn.discordapp.com/attachments/707347702203154465/793233446305529886/20201228-152617_855282-5300_Incoming_OnDemand_1349306799027.mp3 (link will download an mp3 file)
Here is proof that the domain got registered by the director of Brocus IT Solutions Pvt ltd:[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795681669831065610/unknown.png[/IMG]
Here is proof that they claim to be Garmin: [IMG]https://cdn.discordapp.com/attachments/707347702203154465/793496467074973746/unknown.png[/IMG]

Their scam website is https://gpsupdatenow.com/ (PDR Ltd. d/b/a PublicDomainRegistry.com, Interserver, Inc)
Their phone number is (855) 282-5300 (RingCentral) The number is already on BobRTC classified as a refund scam (https://bobrtc.tel/numbers/d/18552825300-refund-scam)

When I investigated I found out that the company behind this is called BROCUS IT SOLUTIONS PRIVATE LIMITED or Brocus Solution or Brocus IT Solutions Pvt ltd
Their address is: Millenium Business Park, MIDC Industrial Area, Sector 1, Kopar Khairane, Navi Mumbai, Maharashtra 400710, India///Flat No A-702, Sunrise Galaxy, Dr. Ambedkar Road, Kalyan (W) THANE Thane MH 421301 IN
Their Indian number is +91 843 3771 532
Their email is: [email protected] and [email protected]
and their website is https://brocussolutions.com/

Logo: [IMG]https://scontent-dus1-1.cdninstagram.com/v/t51.2885-19/s320x320/83904743_607787396676939_7554662682696089600_n.jpg?_nc_ht=scontent-dus1-1.cdninstagram.com&_nc_ohc=s7WT6dNla6EAX-Z8RcA&tp=1&oh=2a159b1a83d0919fb1f47e15fc620f4f&oe=6016D7BF[/IMG] -----------------------------------------------------------------------------------------------------------------------------------

The Callcenter
Brocus IT Solutions Pvt ltd
https://www.google.com/maps/place/Brocus+IT+Solutions+Pvt+Ltd/@19.1107833,73.0133014,17z/data=!3m1!4b1!4m5!3m4!1s0x3be7c17b42d805c7:0xc3c67835dce16d3b!8m2!3d19.1107833!4d73.0154901 is them on google maps with all pictures
[IMGhttps://cdn.discordapp.com/attachments/737748261909299332/795681975200383006/unknown.png[/IMG]
The company with the employees:
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795682167543693322/unknown.png[/IMG]
I can count 22 seats, but I think there are more.
The whole team: [IMGhttps://cdn.discordapp.com/attachments/737748261909299332/795682389682683914/unknown.png[/IMG]

Brocus IT Solutions Pvt ltd is 2 years old

Some agents:
Venkatesh Pillai, born on 18th December and seems to be the best employee (he is the right guy)
https://m.facebook.com/venky.pillai.9
https://www.instagram.com/venky_pillai1518/
In a relationship with Jagruti Kotgir (https://www.facebook.com/jagruti.kotgir)
guy on the right:
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795682750241046528/unknown.png[/IMG]

Jeril Raphael(Birthday 7th December)
https://www.instagram.com/jerilraphel/
https://www.facebook.com/jeril.raphel.9
Lives in Mumbai used to live in Kerela
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795682942587764796/unknown.png[/IMG]

Farewell Leena Pandey(Birthday 16th December)
https://www.instagram.com/sleena.pandey/
girl in red [IMG]https://cdn.discordapp.com/attachments/737748261909299332/795683954450890772/unknown.png[/IMG]

Pratik Sonavane(Birthday 13th march)
the guy in the middle with a white shirt with black dots
https://www.instagram.com/____pratik____/
https://www.facebook.com/pratik.sonvane
he is single
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795684127722569758/unknown.png[/IMG]

Kawalpreet Arora(Birthday 8th march)
https://www.instagram.com/_thisis.arora_/
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795684273642012732/unknown.png[/IMG]

Subhashit Kamble(Birthday 19th February)
https://www.instagram.com/subhashit_kamble/
the guy in green on the left [IMG]https://cdn.discordapp.com/attachments/737748261909299332/795684411944730624/unknown.png[/IMG]

Farewell Umaid Master(Birthday 1st February)
https://m.facebook.com/Umaid.master?__tn__=C-R
https://www.instagram.com/umaid___master/
Lives in Navi Mumbai but used to live in Panvel
His nickname is ummu
the guy with a red hat [IMG]https://cdn.discordapp.com/attachments/737748261909299332/795684579293659137/unknown.png[/IMG]

Arjun Chavan(Birthday 9th January)
the guy on the right
https://www.facebook.com/profile.php?id=100043705291263
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795684735812501504/unknown.png[/IMG]

Abhinash(Birthday 4th January)
the guy with the black shirt in the center [IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685020432990208/unknown.png[/IMG]

Ashok Vishwakarma(Birthday 3rd December)
https://m.facebook.com/ashok.vishwakarma.50702?fref=pb
https://www.instagram.com/vishwakarma_ashok/
Single
right guy [IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685266438225990/unknown.png[/IMG]

Ajinkya Shendge(Birthday 4th July)
https://www.instagram.com/ajinkya.shendge/
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685398252093491/unknown.png[/IMG]

Vinayak Sonawane(Birthday 23rd July)
https://www.instagram.com/sonawane_vinayak/
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685528448139284/unknown.png[/IMG]

Yusuf Sayed(Birthday 13th May)
https://m.facebook.com/yusuf.sayed.102
https://www.instagram.com/i_m_yusuf/
Lives in Kalyan
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685657309216778/unknown.png[/IMG]

Aditya(Birthday 6th April)
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685786648576021/unknown.png[/IMG]

Vency(Birthday 31st March)
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795685920429834240/unknown.png[/IMG]

Anuj Dwivedi(Birthday 29th March)
https://www.instagram.com/a._nuj._28/
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795686091260428288/unknown.png[/IMG]

Faizan Khan
https://m.facebook.com/crazzyme2020
https://www.instagram.com/faizzzan_khan/
Lives in Azamgarh
Married
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795686704790765578/unknown.png[/IMG]

There are a few more employees in the past, but I won't mention them here as they have been posted 2+ years ago and might have left the company

The Directors of Brocus IT Solutions Pvt Ltd :

Nasreen Nadim Sayed
Address: A-702, Sunrise Galaxy, Dr. Ambedkar Road, Kalyan (W) Thane 421301 MH IN
https://www.linkedin.com/in/nadimbrocus/
https://www.instagram.com/the_mindchanger_maddy/
[email protected]
Nadim has a son and a daughter. You can see him on his Instagram
Through him, I found out that this company is doing this scam through searching the domain in who.is
https://who.is/whois/gpsupdatenow.com
relatives: https://instagram.com/sayednaheed, https://www.instagram.com/faizzzsayed/, https://www.instagram.com/tousef_sayed/
Proof: [IMG]https://cdn.discordapp.com/attachments/737748261909299332/795681669831065610/unknown.png[/IMG]

Sayyed Nadim Sattar
https://www.facebook.com/nadeem.sayyed.1428
went to All Saints High School and to the University of Pune in 2004
Lives in Pune, which is close to Mumbai
relative: https://www.instagram.com/javedsayyed70/
[IMG]https://cdn.discordapp.com/attachments/737748261909299332/795687074208153600/unknown.png[/IMG]

Additional Reference: https://www.indiancompany.info/company/brocus-it-solutions-private-limited/
https://m.facebook.com/Brocusitsolutions/
https://www.zaubacorp.com/company/BROCUS-IT-SOLUTIONS-PRIVATE-LIMITED/U72100MH2018PTC317737

Special thanks to NearScamBaits for helping me finding the social media of the Brocus IT Solutions Pvt Ltd agents!

[multivitamin]

[[3,4,15,37,39,43],[3,4,15,37,39,43,44]]

[multivitamin]

@CallCenter_Ender#172711

Awesome

[Quessts]

This is GOLD! How did you get all that

[Andromeda]

Found a big one who islikely a HR/co-owner but I think it’s best to post after verification.

[Andromeda]

They deleted their page but we have everything to bust them I hope

[Andromeda]


Saily Shirke, A HR in the company.

https://www.facebook.com/saily.shirke.7

[Andromeda]

This is after i looked up and after their page was deleted

[CallCenter_Ender]

@Andromeda#172746 interesting find

[drwat]

Excellent reserach

[Lawletscambaits1]

@CallCenter_Ender#172711 Hey anytime glad to assist you on finding info hope we can do it a lot more

[Cyberlytical]

Amazing job, always a goldmine when these companies try to be modern with their legitimate BPO front. So much that you can find online from it.

[firef0xx]

[[3,4,15,37,39,43,44],[3,4,15,37,39,44]]

[Andromeda]

Thanks for the applause, very pleased with the response Any upvotes to my uploads

would also be much appreciated!!

[Wolf-Rayet]

@Eth0_Sec#172786 It’s a goldmine of information. Even if they don’t resort to such methods, a very experienced scambaiter can dig up tons of info which I have seen on this forum before. I’ve seen one Facebook page of the scammers which had thousands of likes and this also makes it a tad more difficult to bust given their legitimate-looking appearance.

[idkanim0]

@CallCenter_Ender#172711 Woah, that’s a lot of information. May I ask how you obtained this info? I’m new to scambaiting and I want to learn the great way of finding confidential information and shutting down these call centers.

[CallCenter_Ender]

They do many scams

[CallCenter_Ender]

@Andromeda#172812 great finds!

[CallCenter_Ender]

they have a lot of fun in their livechat

[CallCenter_Ender]

They shut down their website gpsupdatenow.com