Brocus IT Solutions Pvt ltd is a technical support scam

A few days ago a user posted a GPS scam with 2 websites on the forum: http://scammer.info/d/45112-garmin-map-update-scam

When I baited the scammer on the chat I managed to log one of the scammer’s IP address 114.79.134.43 which is located in Navi Mumbai and the scammers are using D-VoiS Broadband Private Limited on Windows 10 using Firefox

When I got that info I wanted to research more so I needed to have some proof for them being a scam first, that’s why I gave the scammer the number of Scammerblaster in their live chat so he would bait them and document the scam call. Here you can listen to the recording: 20201228-152617_855282-5300_Incoming_OnDemand_1349306799027.mp3 (link will download an mp3 file).

Here is proof that the domain got registered by the director of Brocus IT Solutions Pvt Ltd:

Here is proof that they claim to be Garmin:

Their scam website is https://gpsupdatenow.com/ (PDR Ltd. d/b/a PublicDomainRegistry.com, Interserver, Inc)
Their phone number is (855) 282-5300 (RingCentral) The number is already on BobRTC classified as a refund scam (https://bobrtc.tel/numbers/d/18552825300-refund-scam). They also have a live chat on the site.

When I investigated I found out that the company behind this is called BROCUS IT SOLUTIONS PRIVATE LIMITED or Brocus Solution or Brocus IT Solutions Pvt ltd
Their address is: Millenium Business Park, MIDC Industrial Area, Sector 1, Kopar Khairane, Navi Mumbai, Maharashtra 400710, India
Their Indian number is +91 843 3771 532
Their email is: [email protected] and [email protected]
and their website is https://brocussolutions.com/


The Callcenter
Brocus IT Solutions Pvt ltd
Google Maps - Brocus IT Solutions


The company with the employees:

I can count 22 seats, but I think there are more.
The whole team(21 people):

Brocus IT Solutions Pvt Ltd is 2 years old

Some agents:

There are a few more employees in the past, but I won’t mention them here as they were posted 2+ years ago and might have left the company.

The Directors of Brocus IT Solutions Pvt Ltd:

Nasreen Nadim Sayed
Address: A-702, Sunrise Galaxy, Dr. Ambedkar Road, Kalyan (W) Thane 421301 MH IN
https://www.linkedin.com/in/nadimbrocus
https://www.instagram.com/the_mindchanger_maddy
[email protected]
Nadim has a son and a daughter. You can see him on his Instagram. Through him, I found out that this company is doing this scam through searching the domain in who.is
https://who.is/whois/gpsupdatenow.com
relatives: https://instagram.com/sayednaheed, https://www.instagram.com/faizzzsayed, https://www.instagram.com/tousef_sayed/
Proof:

Sayyed Nadim Sattar
https://www.facebook.com/nadeem.sayyed.1428
went to All Saints High School and to the University of Pune in 2004
Lives in Pune, which is close to Mumbai
relative: https://www.instagram.com/javedsayyed70

Additional Reference: https://www.indiancompany.info/company/brocus-it-solutions-private-limited/
https://www.facebook.com/Brocusitsolutions
Zaubacorp - Brocus IT Solutions Pvt Ltd

Special thanks to NearScamBaits for helping me finding the social media of the Brocus IT Solutions Pvt Ltd agents!

Still scamming in 2024.


got it on AnyDesk.