Like speaking to a sack of rocks. Usual subscription auto-renew refund junk… pretending to be the “Microsoft refund department” and letting me know that my account will be, oh wait, has already been charged $399. Asked him what account and he just said "your account’. Pressed again, asking which account that would be and he replied “your savings or checking account”. Asked how hie knew that since I hadn’t even given him my name or any other information. Silence. Asked again. Silence. Said “Hello” to see if he was still there, and he answered “Hello. Please sir, you need to be in front of you computer and I will confine everything to you and prove that we are a legitimate company”. I said “Sure - I’m in front of the computer, lets start this Rodeo Ride”. He let out a slight chuckle and hung up.
925-490-1054