Scam Number: (805) 758-3295
Scammer’s Website or Email: Text
Provide all Related Evidence for This Scam (Screenshots, Links, Numbers, Emails, Voicemails)
Additional Information About This Scam:
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Notice: Pending Pre-Authorization Hold
Dear Customer,
A temporary pre-authorization hold of $549.95 USD has been placed on the primary payment method associated with your Apple ID for a recent transaction with eBay (Orlando, FL).
Amount: $549.95 USD
Merchant: eBay (Orlando, FL)
Status: Pending Authorization
Next Steps:
Authorized this purchase? No further action is required. The hold will automatically convert to a charge once order processing is complete.
Don’t recognize this activity? Please sign in to appleid.apple.com or go to Settings > Apple ID > Media & Purchases on your iOS device to review your purchase history and secure your account.
— Apple Support : +1 (805)758-3295
©️ 2026 Apple Inc. All rights reserved.
Carrier: T-Mobile
Dialer Used: Google Voice
Call Center Location: India 
Answers as: “Apple Suppoat”
Technicians: “This side Alan,” “Kevin,” “Michael Wilson”
Falsely Claims:
- I am a “motherfucker” and a “son of a cunt”
- Apple account signed in from California and New Mexico
- I need “level 6 security”
- I was using an iPhone
Remote Access Software: ConnectWise or Alpemix (ID: 480207513)
Once remotely connected to my virtual machine, “Kevin” asked me to go to the “home screen of my phone” and log into my nonexistent bank account.
- But since I don’t do online banking, I was repeatedly asked to purchase a Razorgold gift card, even after I pulled the “bank will freeze my account” bit.
- As I had my voice muted, “Kevin” actually put my call in a conference with him and another victim who asked for “Michael Wilson” and had a negative balance.
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- The call also revealed that “Michael” remotely connected to the victim’s phone via ConnectWise
- When asked to return the money, “Kevin” asked the victim to send $300 for “verification” via CashApp or by borrowing from others and handing it off to a designated courier or money mule.
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- As the victim was unable to arrange the $300, “Kevin” told him to hang up and never calll back again, indicating that every call made to them comes at a monetary loss.