Scam Number: (865) 249-9098
Scammer’s Website or Email: Text
Provide all Related Evidence for This Scam (Screenshots, Links, Numbers, Emails, Voicemails)
Additional Information About This Scam:
Please be sure to write out important info so that our content is accessible to screen readers!
Subject: Apple ID Account Activity Update | Case ID: 789145
Our regular account review has placed a temporary hold on a $243.89 Apple Pay pre-authorization from the Apple Store in Orlando, FL while we review your recent account activity.
If you initiated this pre-authorization, no follow-up steps are necessary. If you do not recognize this pending charge, you may get in touch with Apple Support for assistance.
Support Line: +1 (865)249-9098
Billing Support Line: +1 (865)249-9098
Please address this account inquiry in a timely manner to avoid extra usage limits being applied to your Apple ID.
Scam Number: 865-249-9098
Subject: Apple ID Account Activity Update | Case ID: 789145
Our regular account review has placed a temporary hold on a $243.89 Apple Pay pre-authorization from the Apple Store in Orlando, FL while we review your recent account activity.
If you initiated this pre-authorization, no follow-up steps are necessary. If you do not recognize this pending charge, you may get in touch with Apple Support for assistance.
Support Line: +1 (865)249-9098
Billing Support Line: +1 (865)249-9098
Please address this account inquiry in a timely manner to avoid extra usage limits being applied to your Apple ID.
Carrier: T-Mobile
Callback Number: (619) 903-0920 (Onvoy)
Call Center Location: India
Answers as: “Apple”
Technician: “Jason”
Supervisor: “Alex”
Falsely Claims: Fake Apple account registered under my identity
Remote Access Software: Mobile app or QuickAssist (Code: P9BP5J/Taser F, 1KYS6F/Taser F)
Once remotely connected to my virtual machine, the incredibly-deaf “Jason” initially asked me to fill out an “Amazon refund form (which they falsely claim was “verified by the FTC”)” before telling me to accept a call back from Alex’s personal Onvoy line.
If that fake form is complete, it wouild falsely claim I had received a refund of $5,000
The fake form also falsely claims to be “secured” in a hyperlink to uthelp.top
I was then asked to restart the QuickAssist and fill out the same Amazon refund form before I forced the chod to give me a proper Apple refund form.
What they did instead, however, was deliberately edit the same refund form into an Apple one, and when I called them out for it, they started using racial slurs.
