Carrier: Onvoy (text sent from a spoofed number)
Call Center Location: India 
Answers as: “Suppoat” or “Apple Pay”
Falsely Claims: Order made from New Mexico using your identity.
Remote Access Software: QuickAssist (Nickname: “Apple Pay Secure Server”) or AweSun
The two femchods I spoke to were too deaf to provide “suppoat.”