Carriers: T-Mobile (831), spoofed Verizon (347)
Call Center Location: India 
Answers as: “Apple”
Technician: “Caroline”
Falsely Claims:
- IP address compromised to make purchase using my identity.
- Purchase made from Texas.
- I need to connect to the “Apple Security Server”
- I was “shouting” when I was using my normal speaking voice.
- I was abusive
Remote Access Software: Mobile app or AnyDesk
“Caroline” was too deaf to provide “suppoat.”