Carriers: T-Mobile (810), spoofed Verizon (951)
Call Center Location: India 
Answers as: “Apple Suppoat”
Technician: “this side Steven”
Answers as:
- Purchase made from “11 Adams St., Mexico”
- I need to connect to the “safe and secure network of Apple”
Remote Access Software: Mobile app or UltraViewer from tinyurl.com/myserverhelp
“this side Steven” was too invasive to provide “suppoat”
