Aikya Infosolution Private Limited, an Indian scam call center

Earlier today, I was tipped on a video from Scambaiter, with assistance from Merwyn, on an illegal Indian call center being used to facilitate Microsoft technical support scams in English and German, as well as Amazon refund scams in English. The company behind the scam is Aikya Infosolution Private Limited at the third floor of the Webel IT Park in Siliguri, West Bengal, India

The scammers will make fraudulent cold calls through ViciDial, falsely claiming the recipients’ computer was hacked and urging them to press 1 to speak with an “agent” who will falsely claim that “hacking data files” were automatically being downloaded onto their computers. The scammers will then remotely connect to their victims’ computers under the guise of connecting them to a “robotic server” to steal the login credentials of their victims’ bank accounts. The victims will then be asked to provide a photocopy of their driver’s license or state ID in order to “block” the registration of an account on cex.io, a crypto trading platform the scammers use to wire money.

The scammers were arrested in August 2023 on the grounds of running health insurance scams.

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