@MehNamesJeff: As always, @OfclyGoodenough did a tremendous, outstanding research! I do not have much to add. They are indeed located at 10421 S Jordan Gateway, Suite 100, South Jordan, Utah 84095.
Given that they are in Utah, I would recommend making complaints to the State of UT Insurance Division here: https://insurance.utah.gov/complaints/#complaint-portal
Also, given that the behavior of invasive lead generators might potentially impact State of UT Medicaid Program, it will be beneficial to file the complaint here, as well: Report Fraud | Utah Office of Inspector General
Here is the outlet # 3: Email: [email protected]
If I were in your position, I would be inclined to use the following letter template:
Subject: Formal Complaint: Potential Illegal Telemarketing and Possible Fraud by Agent Boost Marketing / Medicare Advocates
Dear State of Utah Representatives,
I am writing to file a formal complaint against Agent Boost Marketing, operating under the trade names Medicare Advocates and Health Plans Advocates, for potentially engaging in illegal telemarketing practices and potential fraudulent activities related to Medicare enrollment.
Summary of Complaint
Since [insert approximate date], I have received multiple unsolicited telemarketing calls from Agent Boost Marketing. These calls are:
- Made without my prior express written consent, violating the Telephone Consumer Protection Act (TCPA).
- Possible use of spoofed numbers or robocalls, making it difficult to identify the caller’s true identity.
- Frequently deceptive in nature, potentially falsely implying government affiliation or endorsement.
- Potentially part of a coordinated effort to defraud individuals of their Medicare benefits.
Despite being listed on the National Do Not Call Registry, I was harassed by their phone calls indicating a possible violation of telemarketing laws and a potential disregard for consumer privacy.
Company Information
- Company Name: Agent Boost Marketing
- DBA: Medicare Advocates, Health Plans Advocates
- Website: https://medicareadvocates.com
- Contact Information:
- Phone: (855) 378-1451
- Email: Email Business
- Address: Lehi, Utah
- Business Profile: Better Business Bureau
Evidence of Violations
- Telemarketing Practices:
- Privacy Policy: The company’s privacy policy indicates that by signing a form, individuals provide express consent to receive marketing communications via various channels, including automated telephone dialing systems, even if they are on state or federal Do Not Call registries. I have NOT provided such consent. Therefore, their business practices might violate the TCPA’s requirements for prior express written consent.
- Potential Fraudulent Activities:
- Contracting Kit: The company’s contracting kit outlines that agents are paid full Medicare commissions directly by Agent Boost Marketing. It also states that if an agent is terminated for cause from any of the insurance agent carriers’ contracts, Agent Boost Marketing reserves the right to terminate the agent’s other contracts and remove them from the Medicare Advocates opportunity. It appears that some of their agents and/or lead generators might be potentially impersonating Medicare staff, answering as “Medicare advisors”.
Request for Action
I respectfully urge the State authorities to:
- Investigate the telemarketing practices of Agent Boost Marketing to determine compliance with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations.
- Examine the company’s business practices for potential fraudulent activities related to Medicare enrollment and Medicaid.
- Take appropriate enforcement action to protect other consumers from potential harm.
Please confirm receipt of this complaint and advise if any further documentation is required on my part.
Sincerely,
Your Name
Your Email or Other Pertinent Contact Information
