I called him a million times from many numbers and had some fun conversations. From what I gather, their phone system isn’t that sophisticated.
During one call with the guy who I got most frequently, he tells me a story about how he is in Pakistan and will be shot if he leaves his job. The story was told with the tone of a person who had never experienced human emotion.
On another call he proudly announced to me that he is a thief. There was no emotion in his voice. I asked clear questions and he just answered with the biggest I-don't-give-a-fuck attitude I've heard in a while. He said he is impersonating the IRS when I asked him directly. He is proud of taking our money. He gloats about it.
The only time I got him angry was when I made some joke about him and hung up on him while dying of laughter. I could hear him exploding with anger as I was hanging up.
The guy is a total clown and a proud thief. Feel free to rip his phone system to shreds. But of course be civil. We're leagues better than them.
I’m glad. I think we got to them at least for a bit. Apparently sometimes a lot of those messages are fake now? 'Cause I’d call a number multiple times and get diff messages sometimes until someone picks up.
Edit: You're doing the Lord's work by running this site or being seemingly active, lolll. Cheers.
About their phone system: Agree not sophisticated at all. They use PIC based SIP phone with a headset. Nor forwarding/switching calls capability.
The scammer hen passign thecall to the "senior"he/she mute the headset and either shout for the “senior” or raises his hand to draw attention of the “floor senior”. Scammer often presses fake touch tones to fool the caller.
The “senior” puts the headset on his head and un-mutes the call.
The junior goes to another cubicle (vacant) with the desktop and headset and continues with the next scam.
Call center raids (physical ones by police, not where we take them out by calling) only tend to happen with the big boys, the ones who have 20 or more people working the phone at peak.
After the last rounds of raids and taking out two US scammers who were using Indian ops to place the calls, the strategy now is to go horizontal instead of vertical---smaller call centers that are easier to hide, using more DID numbers. By listening to the voices I've yet to hit an IRS number that's had more than 10 different people answering.
I am also seeing SSA scammers being brave and using more toll-free numbers. I suspect these are muti-purpose scammers who also do tech support scamming. The balance between IRS and SSA scamming has most defintiely shifted to SSA scams--there's loads more scammers doing SSA now, so I'm guessing victims are tending to believe the SSA story vs the IRS one.
I like to pay close attention to background sounds. With some IRS/SSA I've noticed sounds that sound an awful lot like storefront/shop scenarios where the walls and floors are all tile---which greatly amplify the surrounding noise around the agent so it sounds like the tiled bathroom at a nightclub. One IRS scammer I took out on a conference bridge put his headset down and went on a smoke break and I could hear the traffic outside on the street---he was calling from a storefront rather than a carpeted office with cubicles.
The IRS CID (Criminal Investigative Division... which is the real IRS unit that deals with fraud and scammers) isn't going to go to any lengths to hunt out 5-10 person shops.
It's rather depressing when I go to the US Treasury's website (which takes the complaints about IRS scammers) and their fraud form is setup only to receive victim complaints AFTER they have been scammed out of their money. To report scammers in the middle of the act you have to email the unit that takes the complaints directly, and for good measure you have to hunt down the carrier that is delivering the call to the telecom network and hunt down their fraud/abuse contact. (If it's Peerless Networks you might as well not bother... Bandwidth.com sometimes takes action but often it goes to a black hole... luckily MagicJack is pretty quick about shutting off subscribers who are scamming).
I hate to say this but.... the real folks who are keeping the IRS/SSA scam watered down is us. Without us the volume of money from IRS/SSA scamming would be several times larger than what it is.
And that's considering that on Fridays I have seen as many as 30+ different SSA numbers active dumping hundreds of thousands of shit voicemails all over the telecom network.
Exactly how I thought. That's why I would keep talking when it looked like I was on hold. When I would say the word criminal or thief or scammer, the call "magically" ends, lol.
That was super useful. I want to learn the technical aspects of these human scums' phone systems. One guy claimed to have hundreds of people in his center, lol. I then described his office down to him to a T.
Dingy, bad lighting, bad/no sanitation, flickering fluorescent lights, maybe ten guys top. He was so disheartened.
I've been in these places because I was an easily exploitable "criminally minded but well spoken" young'n in NYC. I've got through the decade and these thieves did not employ me for too long.
@kenzo#77698 I observed too. More SSA scammers as compared to IRS. Some bigger scam centers in India have “sections” for IRS, CRA, SSA, Australian tax authority. Once a while an Indian scammer will ask for zip code while doing CRA scam or will utter the word USD.
